Windows SP1 Install Problem


  1. Ingretlam
    Posts : 3
    Win 7 Ultimate 64bit
       New #1

    Windows SP1 Install Problem


    tried running the readiness tool and it doesnt seem to help, here is the log from the CheckSUR.log
    Running Win 7 64bit on an
    MSI 970A G46
    AMD FX-6300 six core @ 3.5ghz blk edition
    Radeon HD 7850 1gb ddr5 by SAPPHIRE
    730w PSU
    Corsair H60 closed cpu cooler
    1TB hdd 7200rpm


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 20.0
    2013-10-19 19:32

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum

    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum

    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum

    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum

    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum


    Checking Component Store
    (f) CSI Manifest Missing 0x00000002 amd64_12800972336a5ea67459349d1202f636_31bf3856ad364e35_8.0.7600.21028_none_71a8bb7ae77e88c5.manifes t amd64_12800972336a5ea67459349d1202f636_31bf3856ad364e35_8.0.7600.21028_none_71a8bb7ae77e88c5


    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.17209_none_8a4cb354b2981c8e

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.17209_none_94a15da6e6f8de89

    (f) CSI Manifest Missing 0x00000002 amd64_6045e6b1cb3c88f39e573ffbdc4ee2e4_31bf3856ad364e35_8.0.7600.16865_none_549442652ad10a70.manifes t amd64_6045e6b1cb3c88f39e573ffbdc4ee2e4_31bf3856ad364e35_8.0.7600.16865_none_549442652ad10a70

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.17197_none_be49f94c1d3d9d59

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.17197_none_e59d65e47339385a

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_be52e3381d372f67

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_623447b464d9be31

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.17197_none_622b5dc864e02c23

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.16723_none_e5e5365c7303e4b0

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-wpd-portabledevicesqm_31bf3856ad364e35_6.1.7600.16385_none_aeea6a65009dc99f

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll wow64_microsoft-windows-wpd-portabledevicesqm_31bf3856ad364e35_6.1.7600.16385_none_b93f14b734fe8b9a

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16385_none_89f24b7ab2dc7a40

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.16385_none_e5a64fd07332ca68

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16385_none_9446f5cce73d3c3b

    (f) CSI Manifest Missing 0x00000002 amd64_0d315dc73e647fa5ee89a36523317ff7_31bf3856ad364e35_8.0.7601.17667_none_3ac82b157a50513f.manifes t amd64_0d315dc73e647fa5ee89a36523317ff7_31bf3856ad364e35_8.0.7601.17667_none_3ac82b157a50513f

    (f) CSI Manifest Missing 0x00000002 amd64_ebc3251bdf24d7ce25dd29d04d778ed0_31bf3856ad364e35_8.0.7601.21789_none_fd73f5008c797b3d.manifes t amd64_ebc3251bdf24d7ce25dd29d04d778ed0_31bf3856ad364e35_8.0.7601.21789_none_fd73f5008c797b3d

    (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_186c2025da878c2b.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_186c2025da878c2b

    (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78

    (f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_bc4d84a2222a1af5.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_bc4d84a2222a1af5

    (f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_bb95cf27092f6ba8.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_bb95cf27092f6ba8

    (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2

    (f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42

    (f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c

    (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_17b46aaac18cdcde.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_17b46aaac18cdcde

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.17256_none_62559f1464c0a02f

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.21484_none_8a7ad133cbfb1a54

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.18035_none_8c0e9f6eafda76f1

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.21419_none_95202c6c001e976b

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.18035_none_966349c0e43b38ec

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.18106_none_8c301162afc1399c

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.21406_none_bf33e8e5361322a1

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.22272_none_8c69fd91c91b37a1

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.18106_none_e7e415b8701789c4

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.22272_none_e81e01e7897187c9

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.22258_none_96da4977fd6659c4

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.17267_none_be6a6af61d2546ad

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.18094_none_8bccbf9cb00c0540

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.21484_none_bedb68f13655cf7b

    (f) CSI Payload File Missing 0x00000000 ieframe.ptxml amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.18106_none_dd8f6b663bb6c7c9

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.21471_none_62c49c7b7df2f64f

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.21471_none_bee337ff36506785

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.17267_none_624bcf7264c7d577

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.21471_none_94d74a9400567459

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.21406_none_e687557d8c0ebda2

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.18106_none_9684bbb4e421fb97

    (f) CSI Payload File Missing 0x00000000 ieframe.ptxml amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.22272_none_ddc957955510c5ce

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.17267_none_e5bdd78e7320e1ae

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.18094_none_e780c3f270625568

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20862_none_e642932d8c42dae7

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.17256_none_94684d2ce7241e39

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.21419_none_8acb8219cbbdd570

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.22199_none_8c5b5dd9c92523bd

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.17256_none_e5c7a7307319ac66

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.22258_none_8c859f25c90597c9

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.21471_none_e636a4978c4c0286

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.18035_none_e7c2a3c47030c719

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.21484_none_e62ed5898c516a7c

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.22258_none_e839a37b895be7f1

    (f) CSI Payload File Missing 0x00000000 ieframe.ptxml amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.21484_none_dbda2b3757f0a881

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.22199_none_96b0082bfd85e5b8

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.17267_none_8a09d338b2ca9186

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.17267_none_945e7d8ae72b5381

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.21484_none_62bccd6d7df85e45

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.21406_none_63154d617db5b16b

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.21484_none_94cf7b86005bdc4f

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.22272_none_96bea7e3fd7bf99c

    (f) CSI Payload File Missing 0x00000000 ieframe.ptxml amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.17267_none_db692d3c3ec01fb3

    (f) CSI Payload File Missing 0x00000000 wow64_ieframe.ptxml wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.22199_none_e80f622f897b73e5

    (f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.17256_none_be743a981d1e1165

    (f) CSI Payload File Missing 0x00000000 wow64_Microsoft-Windows-IE-HTMLRendering.ptxml wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.18094_none_962169eee46cc73b

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.21471_none_8a82a041cbf5b25e

    (f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-HTMLRendering.ptxml amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.17256_none_8a13a2dab2c35c3e



    Summary:
    Seconds executed: 337
    Found 78 errors
    CSI Manifest Missing Total count: 12
    CSI Payload File Missing Total count: 61
    CBS MUM Missing Total count: 5

    Unavailable repair files:
    winsxs\manifests\amd64_12800972336a5ea67459349d1202f636_31bf3856ad364e35_8.0.7600.21028_none_71a8bb7 ae77e88c5.manifest
    winsxs\manifests\amd64_6045e6b1cb3c88f39e573ffbdc4ee2e4_31bf3856ad364e35_8.0.7600.16865_none_5494426 52ad10a70.manifest
    winsxs\manifests\amd64_0d315dc73e647fa5ee89a36523317ff7_31bf3856ad364e35_8.0.7601.17667_none_3ac82b1 57a50513f.manifest
    winsxs\manifests\amd64_ebc3251bdf24d7ce25dd29d04d778ed0_31bf3856ad364e35_8.0.7601.21789_none_fd73f50 08c797b3d.manifest
    winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_186c2025da878c2b.manifest
    winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest
    winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_bc4d84a2222a1af5.manifest
    winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_bb95cf27092f6ba8.manifest
    winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest
    winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest
    winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest
    winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_17b46aaac18cdcde.manifest
    servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat




    any help would be greatly appreciated. it's probably something simple that im overlooking but im at my wit's end with this thing, been fighting it for weeks. any additional information needed just say the word.

    also the system will freeze randomly idle or stressed, not sure if that is helpful, probably is.
      My Computer
    Quote Quote

  3. gregrocker
    Posts : 50,642
       New #2

    Use the latest official installer provided in Step 1 to Clean Reinstall - Factory OEM Windows 7 - steps are same for retail
      My Computer
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    Ingretlam - I'll produce a fix for those errors later - in the meantime,
    Pleasefollow the WindowsUpdate Posting Instructions and post ALL the requested data
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    I've uploaded afile - igmaa.zip - to my SkyDrive at Noel's SkyDrive

    Please downloadand save it.

    Right-click onthe downloaded file, and select Extract all…

    Extract to thedefault location - which will create a new folder igmaain the same place.

    Open this folder- there should be two folders inside it (Manifests,and Packages)



    Copy the content of the Packages folder to thefolder

    C:\Windows\Temp\CheckSur\Servicing\Packages



    Andthe content of the manifestsfolder (.manifest files) into this folder:



    C:\Windows\Temp\CheckSur\Winsxs\Manifests



    Nowrun the CheckSUR tool again (it may take a while)



    Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
    Quote Quote

  7. Ingretlam
    Posts : 3
    Win 7 Ultimate 64bit
    Thread Starter
       New #5

    Ok, NoelDP, followed instructions. heres the results;

    the update that is failing is KB976932 and the error code its giving off is 800B0100
    CBS log folder is attached. ran fresh sfc scan also, so all the information should be current and
    after the items you gave me were copied to there correct destinations

    Edit* I Messed it up and see what I did wrong, will redo everything and post new results, Ignore this entire post.
      My Computer
    Quote Quote

  8. Ingretlam
    Posts : 3
    Win 7 Ultimate 64bit
    Thread Starter
       New #6

    it appears to have worked, heres the updated logs, no update error codes as of yet to report.
    Thank you very much for your help NoelDP. i'll keep this thread open for a day or two just to make sure i don't have any additional problems
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Your have a fair number of problems - from the CheckSUR report...
    Code:
    Unavailable repair files:
 winsxs\manifests\amd64_12800972336a5ea67459349d1202f636_31bf3856ad364e35_8.0.7600.21028_none_71a8bb7ae77e88c5.manifest
 winsxs\manifests\amd64_6045e6b1cb3c88f39e573ffbdc4ee2e4_31bf3856ad364e35_8.0.7600.16865_none_549442652ad10a70.manifest
 winsxs\manifests\amd64_0d315dc73e647fa5ee89a36523317ff7_31bf3856ad364e35_8.0.7601.17667_none_3ac82b157a50513f.manifest
 winsxs\manifests\amd64_ebc3251bdf24d7ce25dd29d04d778ed0_31bf3856ad364e35_8.0.7601.21789_none_fd73f5008c797b3d.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_186c2025da878c2b.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.21028_none_bc4d84a2222a1af5.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_bb95cf27092f6ba8.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest
 winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16865_none_17b46aaac18cdcde.manifest
 servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat
    From the SFC scan...
    Code:
    Line 9927: 2013-10-20 15:49:42, Info                  CSI    00000337 [SR] Repairing 11 (0x000000000000000b) components
 Line 9928: 2013-10-20 15:49:42, Info                  CSI    00000338 [SR] Beginning Verify and Repair transaction
 Line 9929: 2013-10-20 15:49:42, Info                  CSI    00000339 [SR] Cannot repair member file [l:80{40}]"Microsoft-Windows-IE-HTMLRendering.ptxml" of Microsoft-Windows-IE-HTMLRendering, Version = 8.0.7600.17209, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 9932: 2013-10-20 15:49:42, Info                  CSI    0000033b [SR] Cannot repair member file [l:26{13}]"ieframe.ptxml" of Microsoft-Windows-ieframe, Version = 8.0.7600.17197, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9933: 2013-10-20 15:49:42, Info                  CSI    0000033c [SR] Cannot repair member file [l:20{10}]"sqmapi.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 8.0.7600.17197, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 9934: 2013-10-20 15:49:42, Info                  CSI    0000033d [SR] Cannot repair member file [l:20{10}]"sqmapi.dll" of Microsoft-Windows-WPD-PortableDeviceSQM, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 9937: 2013-10-20 15:49:42, Info                  CSI    0000033f [SR] Cannot repair member file [l:18{9}]"sdbus.sys" of sdbus.inf, Version = 6.1.7600.16438, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9940: 2013-10-20 15:49:42, Info                  CSI    00000341 [SR] Cannot repair member file [l:18{9}]"sdbus.inf" of sdbus.inf, Version = 6.1.7600.16438, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9943: 2013-10-20 15:49:42, Info                  CSI    00000343 [SR] Cannot repair member file [l:22{11}]"sffdisk.inf" of sffdisk.inf, Version = 6.1.7600.16438, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9946: 2013-10-20 15:49:42, Info                  CSI    00000345 [SR] Cannot repair member file [l:22{11}]"sffp_sd.sys" of sffdisk.inf, Version = 6.1.7600.16438, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9947: 2013-10-20 15:49:42, Info                  CSI    00000346 [SR] Cannot repair member file [l:92{46}]"wow64_Microsoft-Windows-IE-HTMLRendering.ptxml" of Microsoft-Windows-IE-HTMLRendering, Version = 8.0.7600.17209, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 9948: 2013-10-20 15:49:42, Info                  CSI    00000347 [SR] Cannot repair member file [l:38{19}]"wow64_ieframe.ptxml" of Microsoft-Windows-ieframe, Version = 8.0.7600.17197, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 9949: 2013-10-20 15:49:42, Info                  CSI    00000348 [SR] Cannot repair member file [l:20{10}]"sqmapi.dll" of Microsoft-Windows-WPD-PortableDeviceSQM, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 9950: 2013-10-20 15:49:42, Info                  CSI    00000349 [SR] Cannot repair member file [l:20{10}]"sqmapi.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 8.0.7600.17197, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 9953: 2013-10-20 15:49:42, Info                  CSI    0000034b [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    I'll post fixes for them later - gotta get to work now
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    I've uploaded afile - igmaa.zip - to my SkyDrive at Noel's SkyDrive

    Please downloadand save it.

    Right-click onthe downloaded file, and select Extract all…

    Extract to thedefault location - which will create a new folder igmaain the same place.

    Open this folder- there should be two folders inside it (Manifests,and Packages)



    Copy the content of the Packages folder to thefolder

    C:\Windows\Temp\CheckSur\Servicing\Packages



    Andthe content of the manifestsfolder (.manifest files) into this folder:



    C:\Windows\Temp\CheckSur\Winsxs\Manifests



    Nowrun the CheckSUR tool again (it may take a while)



    Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.


    I'll post the other patch later/tomorrow
      My Computer
    Quote Quote

  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    I've uploaded a file - igmab.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print theseinstructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\igmab
    hit the enter key - if you get a 'NotFound' error try
    DIR D:\igmab
    or
    DIR E:\igmab



    The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...



    XCOPY<drive>:\igmab <drive>:\windows\winsxs /y /i /s /v /h



    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time)andwhen the prompt returns, type
    EXIT
    and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in anElevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, andpost a new link

    Also run a new MGADiag report, and post the result.

      My Computer
    Quote Quote

 

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