Windows Update Service Not Running

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  1. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #11

    Hi, sorry for the delay

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16447 BrowserJavaVersion: 10.45.2
    Run by Chris at 17:25:52 on 2013-10-24
    .
    ============== Running Processes ===============
    .
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://google.co.uk/
    uWindow Title = Internet Explorer, optimized for Bing and MSN
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    mWinlogon: Userinit = userinit.exe
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
    BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
    uRun: [Spotify Web Helper] "C:\Users\Chris\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
    mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
    StartupFolder: C:\Users\Chris\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
    IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{299CE923-2B77-4C1E-B79D-C8631CB38AF7} : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{299CE923-2B77-4C1E-B79D-C8631CB38AF7}\05C65737E6564775962756C6563737 : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{299CE923-2B77-4C1E-B79D-C8631CB38AF7}\244575966496 : DHCPNameServer = 192.168.22.22 192.168.22.23
    TCP: Interfaces\{299CE923-2B77-4C1E-B79D-C8631CB38AF7}\4435C4D22363430325 : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{CBF464F5-462A-4478-AA60-5B4B0E66392A} : DHCPNameServer = 192.168.1.1
    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SSODL: WebCheck - <orphaned>
    x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-BHO: DAPIELoader Class: {FF6C3CF0-4B15-11D1-ABED-709549C10000} -
    x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
    x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
    x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    x64-DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
    x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
    x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
    x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    .
    =============== Created Last 30 ================
    .
    2013-10-23 20:29:58 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FF611B25-DE9E-4852-B796-F890115714D7}\mpengine.dll
    2013-10-22 17:08:51 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    2013-10-21 11:44:31 -------- d-----w- C:\Program Files (x86)\ESET
    2013-10-21 11:17:07 -------- d-----w- C:\Users\Chris\AppData\Roaming\Malwarebytes
    2013-10-21 11:16:21 -------- d-----w- C:\ProgramData\Malwarebytes
    2013-10-21 11:16:12 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2013-10-21 11:16:11 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2013-10-21 11:15:58 -------- d-----w- C:\Users\Chris\AppData\Local\Programs
    2013-10-21 10:55:52 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
    2013-10-21 10:00:13 -------- d-----w- C:\Users\Chris\AppData\Roaming\Uniblue
    2013-10-21 10:00:13 -------- d-----w- C:\Program Files (x86)\Uniblue
    2013-10-21 09:21:50 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
    2013-10-21 09:21:48 -------- d-----w- C:\Program Files\Microsoft Security Client
    2013-10-21 09:10:58 -------- d-----w- C:\Windows\PCHEALTH
    2013-10-21 08:55:39 -------- d-----w- C:\Users\Chris\AppData\Local\{FFCCDA74-8921-49CE-9B5C-B3CC57C5F15E}
    2013-10-21 01:40:23 -------- d-----w- C:\Program Files\PeerBlock
    .
    ==================== Find3M ====================
    .
    .
    ============= FINISH: 17:26:50.22 ===============
      My Computer


  2. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #12

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    .
    ==== Disk Partitions =========================
    .
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    Ad-Aware
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 11 ActiveX 64-bit
    Adobe Reader 9.1.2
    Advanced Audio FX Engine
    ATI Catalyst Control Center
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-core-static
    ccc-utility64
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCleaner
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Compatibility Pack for the 2007 Office system
    D-Fend Reloaded 0.9.3 (deinstall)
    D3DX10
    DAP Plug-in for 64 Bit IE
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell Dock
    Dell Edoc Viewer
    Dell Touchpad
    Dell Webcam Central
    Dell Wireless WLAN Card Utility
    DriverScanner
    ESET Online Scanner v3
    Football Manager 2011
    Internet TV for Windows Media Center
    Java 7 Update 45
    Java Auto Updater
    Java(TM) 6 Update 16 (64-bit)
    Junk Mail filter update
    K-Lite Codec Pack 7.2.0 (Basic)
    Live! Cam Avatar Creator
    Malwarebytes Anti-Malware version 1.75.0.1300
    McAfee SecurityCenter
    Mesh Runtime
    Messenger Companion
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Office Live Add-in 1.4
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Search Enhancement Pack
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Works
    Microsoft_VC100_CRT_SP1_x64
    Microsoft_VC100_CRT_SP1_x86
    MSVC80_x64_v2
    MSVC80_x86_v2
    MSVC90_x64
    MSVC90_x86
    MSVCRT
    MSVCRT_amd64
    Nokia Connectivity Cable Driver
    Nokia Suite
    OpenOffice.org 3.2
    Opera 10.63
    PC Connectivity Solution
    PeerBlock 1.1 (r518)
    Plusnet Assist
    PowerDVD DX
    Quickset64
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    Roxio Burn
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Shared C Run-time for x64
    Sierra Utilities
    Skins
    SopCast 3.2.9
    Spotify
    TomTom HOME 2.7.3.1894
    TomTom HOME Visual Studio Merge Modules
    Ultimate Soccer Manager 98
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Visual Studio 2008 x64 Redistributables
    Visual Studio 2010 x64 Redistributables
    VLC media player 1.0.5
    WIDCOMM Bluetooth Software
    Windows Driver Package - Nokia pccsmcfd LegacyDriver (05/31/2012 7.1.2.0)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live Remote Client
    Windows Live Remote Client Resources
    Windows Live Remote Service
    Windows Live Remote Service Resources
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    WinRAR archiver
    Zip Motion Block Video codec (Remove Only)
    .
    ==== End Of File ===========================
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    I see bits of both McAfee and AVG still resident?
    Java v1.6.x is still installed.
    other than those, and a couple of weird entries in the pseudo-hjt area, I see nothing - but Jacee will probably see more, so I'll leave it to her :)
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #14

    Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.spywareinfoforum.org/
    Save it to your Desktop.
    Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    A Notepad document should open automatically called checkup.txt.
    Please post the contents of that document.
      My Computer


  5. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #15

    Running the Security Check, at the preparing stage it come back with an AutoIt Error - Line-1 Error: Variable must be of type "Object".

    The results:
    Results of screen317's Security Check version 0.99.74
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 10
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Security Center service is not running! This report may not be accurate!
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Ad-Aware
    Malwarebytes Anti-Malware version 1.75.0.1300
    Java 7 Update 45
    Java version out of Date!
    Adobe Flash Player 10 Flash Player out of Date!
    Adobe Reader 9 Adobe Reader out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    Ad-Aware AAWService.exe is disabled!
    Ad-Aware AAWTray.exe is disabled!
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
      My Computer


  6. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #16

    Further to the information provided, I was just wondering if anyone had any idea's about safe removal of whatever has caused this? and how to fix the windows updates?
    many thanks chris
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    I'm not infringing on Jacee's territory any more than I already have done :)
      My Computer


 
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