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Windows 7: Re Windows 7 Starter last week's automatic update -- Firefox crashes

21 Oct 2013   #1

Windows 7 Starter
Re Windows 7 Starter last week's automatic update -- Firefox crashes

Last week (I think it was on Monday 10/14) I installed the automatic update for Windows 7 Starter. The installation took a very long time, but other than that it seemed to be problem-free. Ever since then, I have had enormous problems with Firefox, which either freezes or crashes almost every time I use it. I was not having any problems using Firefox before I installed the latest update. What can I do to resume the trouble-free use of Firefox?

My System SpecsSystem Spec
21 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Try uninstalling it, and then reinstalling using a fresh download.
My System SpecsSystem Spec

 Re Windows 7 Starter last week's automatic update -- Firefox crashes

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