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Windows 7: Windows update error 80070002 and System restore error (Both)

22 Oct 2013   #11
PSCO2007

Windows 7 Professional X64
 
 

See if this helps you - https://support.microsoft.com/oas/de...3&gsaid=598988


My System SpecsSystem Spec
.
22 Oct 2013   #12
PSCO2007

Windows 7 Professional X64
 
 

I think this will give you a free phone call - Microsoft Worldwide Sites


Microsoft Bangladesh Limited
RM Center, 3rd Floor
101 Gulshan Avenue
Dhaka 1212
Bangladesh

Phone: +880-2-8832973-75

Fax: + 880-2-8832976

Microsoft India Product Support
My System SpecsSystem Spec
22 Oct 2013   #13
filthyzak

Windows 7 home premium 64bit
 
 

I looked for free number but can't find one
My System SpecsSystem Spec
.

22 Oct 2013   #14
filthyzak

Windows 7 home premium 64bit
 
 

I called them and they said they are busy , they will call me back, so I am waiting now.
My System SpecsSystem Spec
22 Oct 2013   #15
PSCO2007

Windows 7 Professional X64
 
 

Good luck!!

Hope you get it worked out.

Isn't the 880 number free?
My System SpecsSystem Spec
22 Oct 2013   #16
filthyzak

Windows 7 home premium 64bit
 
 

I don't think so, and I have just been informed that whoever was going to help me is on holiday >.<
My System SpecsSystem Spec
22 Oct 2013   #17
PSCO2007

Windows 7 Professional X64
 
 

Sorry - guess you'll have to wait unless you can ask to speak to someone else.

There's also an email address in the links I gave you - you might try them.

Other than that, I'm out of ideas.
My System SpecsSystem Spec
22 Oct 2013   #18
filthyzak

Windows 7 home premium 64bit
 
 

I have tried that link long ago, I get this following message again and again when I click continue:

This Product ID indicates that there will be a charge for this Microsoft support.
The product ID indicates that this product may be supported by your computer manufacturer. Contact your computer manufacturer for support or select a different support option below.
Two options there...(1) Continue (2) Back

Clicking continue doesn't take me anywhere.
My System SpecsSystem Spec
22 Oct 2013   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

filthyzak
Here's the errors from your CheckSUR log -
Code:
Unavailable repair files:
 servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.cat
I'll post a fix protocol for them later.


PSCO2007

MS will no longer provide free support for Windows Updates - except under exceptional circumstances (and who knows what that means)


Both:
99% of the time we can fix these errors in the forum - and with a lot less hassle than being on the phone to MS for 6 hours going through their support scripts
My System SpecsSystem Spec
22 Oct 2013   #20
filthyzak

Windows 7 home premium 64bit
 
 

That will be great if you could help me out here, God bless you.
My System SpecsSystem Spec
Reply

 Windows update error 80070002 and System restore error (Both)




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