Windows update error 80070002 and System restore error (Both)

PSCO2007 · 22 Oct 2013

See if this helps you - https://support.microsoft.com/oas/de...3&gsaid=598988

PSCO2007 · 22 Oct 2013

I think this will give you a free phone call - Microsoft Worldwide Sites

Microsoft Bangladesh Limited
RM Center, 3rd Floor
101 Gulshan Avenue
Dhaka 1212
Bangladesh

Phone: +880-2-8832973-75

Fax: + 880-2-8832976

Microsoft India Product Support

filthyzak · 22 Oct 2013

I looked for free number but can't find one

filthyzak · 22 Oct 2013

I called them and they said they are busy , they will call me back, so I am waiting now.

PSCO2007 · 22 Oct 2013

Good luck!!

Hope you get it worked out.

Isn't the 880 number free?

filthyzak · 22 Oct 2013

I don't think so, and I have just been informed that whoever was going to help me is on holiday >.<

PSCO2007 · 22 Oct 2013

Sorry - guess you'll have to wait unless you can ask to speak to someone else.

There's also an email address in the links I gave you - you might try them.

Other than that, I'm out of ideas.

filthyzak · 22 Oct 2013

I have tried that link long ago, I get this following message again and again when I click continue:

This Product ID indicates that there will be a charge for this Microsoft support.
The product ID indicates that this product may be supported by your computer manufacturer. Contact your computer manufacturer for support or select a different support option below.
Two options there...(1) Continue (2) Back

Clicking continue doesn't take me anywhere.

NoelDP · 22 Oct 2013

filthyzak
Here's the errors from your CheckSUR log -

Code:

Unavailable repair files:
 servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.cat

I'll post a fix protocol for them later.

PSCO2007

MS will no longer provide free support for Windows Updates - except under exceptional circumstances (and who knows what that means)

Both:
99% of the time we can fix these errors in the forum - and with a lot less hassle than being on the phone to MS for 6 hours going through their support scripts :)

filthyzak · 22 Oct 2013

That will be great if you could help me out here, God bless you.