Windows update error 80070002 and System restore error (Both)

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    I've uploaded afile - fzkaa.zip - to my SkyDrive at Noel's SkyDrive

    Please downloadand save it.

    Right-click onthe downloaded file, and select Extract all…

    Extract to thedefault location - which will create a new folder fzkaain the same place.

    Open this folder- there should be two folders inside it (Manifests,and Packages)



    Copy the content of the Packages folder to thefolder

    C:\Windows\Temp\CheckSur\Servicing\Packages




    Nowrun the CheckSUR tool again (it may take a while)



    Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  2. Posts : 1,261
    Windows 7 Professional X64
       #22

    NoelDP said:
    filthyzak
    Here's the errors from your CheckSUR log -
    Code:
    Unavailable repair files:
     servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_for_KB2618444_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_for_KB2618444~31bf3856ad364e35~amd64~~9.4.1.0.cat
    I'll post a fix protocol for them later.


    PSCO2007

    MS will no longer provide free support for Windows Updates - except under exceptional circumstances (and who knows what that means)


    Both:
    99% of the time we can fix these errors in the forum - and with a lot less hassle than being on the phone to MS for 6 hours going through their support scripts :)
    MS will no longer provide free support for Windows Updates
    Sorry to disagree - I called and the problem was solved in 5 minutes with a remote. (no charge)
    Last edited by PSCO2007; 22 Oct 2013 at 14:31.
      My Computer


  3. Posts : 39
    Windows 7 home premium 64bit
    Thread Starter
       #23

    I cant download it, it says "Cannot download this file. Invalid http server apply Details : HHTTP/1.1 200 OK"
      My Computer


  4. Posts : 39
    Windows 7 home premium 64bit
    Thread Starter
       #24

    Somehow I downloaded it now, but there is only 1 folder named Packages...
      My Computer


  5. Posts : 39
    Windows 7 home premium 64bit
    Thread Starter
       #25

    I have copied files from packages folder and ran Windows6.1-KB947821-v28-x64.msu. I have attached the CheckSUR.log file
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    Sorry about that - I was in a hurry...
    the singlee folder is correct - you have no Manifest errors to correct :)#
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    Whatever it was you did, it wasn't right :)
    still the same errors.

    Did you copy the CONTENTS of the Packages folder (right) to the folder in temps, or did you copy the folder (wrong)?
      My Computer


  8. Posts : 39
    Windows 7 home premium 64bit
    Thread Starter
       #28

    NO, I did everything right , no doubt about that..
      My Computer


  9. Posts : 39
    Windows 7 home premium 64bit
    Thread Starter
       #29

    Please check the pic
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    That certainly looks right!
    Maybe it's me...
    Ooops - got the wrong file versions!

    I've uploaded a new file - fzkab.zip - at the same place
    Use the same procedure.

    Sorry about the confusion!!
      My Computer


 
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