Yeah so I updated windows the other day and I come home to find this warning, keeps popping up.
I hope I am not about to get the BSOD again.
Anyone know what I need to do to fix this issue?
There are a few possibilities, I'll start with the easiest solution
Try the MS fixi for installs/unistalls: Fix problems with programs that can't be installed or uninstalled
I understand the issue you describe is related to the spoolsv, but it's possible that an install went south and Windows is "protecting" itslef by stopping the service.
After that, open an elevated command prompt (right click, run as administrator) and type
sfc /scannow
exit
sfc takes a while, please post if there are any errors found
Bill
Not sure what you mean by 'install went south'. tried running that .exe but not sure what to do with it, it asks me if the problem is related to an install or an uninstall..
Anyway, in the meantime I tried sfc /scannow and it says no integrity violations..
What about CCleaner?
The CBS log may still give us clues what's gone wrong :)
DO NOT use the registry cleaner of CCLeaner - it can make problems worse!
Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
Having a look at that now, not sure if I should use the x64 or x86 version though?
I'm an on Windows 7 service pack 1 64-bit, and I have a folder named Program Files (x86) so I am guessing that's a clue that I need the x86 version?
I best check before proceeding, might seem like a daft/obvious question but I don't really know what I am doing here so best to be on the safe side.
Heh - you should have my lappy... If/when I do a full scan it takes around 8hrs (1TB drive, about 75% full).
CheckSUR will probably take anywhere from 15 minutes to an hour or more, and will seem to have stalled for most of it - don't rush it! (I think the record is around 3hours for a successful run - but there were a LOT of problems on that machine)
SFC usually takes 10-20 minutes.
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