Windows Update SP1 (KB2538243) keeps failing with code64 C

Hurttila · 30 Oct 2013

Found anything yet?

NoelDP · 30 Oct 2013

Nah - if there's anything blocked, it's eluding me

I can see no obvious errors there, either.

Let's check something else -
Please run a Check for updates - then attempt installing only the oldest update found (SP1 if that's the oldest) - them post the following files

C:\Windows\Logs\CBS\CBS.log
C:\Windows\windowsupdate.log
C:\Windows\Logs\DISM\dism.log
C:\Windows\setuperr.log

... as well as any log file that the install tells you about

Hurttila · 30 Oct 2013

The update in question is the only one I can find at the moment using WU. Tried installing it again with same result as allways. Here are the logs. Setuperr is an empty file (0kb) so I coulnd't even upload it.

Hurttila · 06 Nov 2013

Still haven't found a solution. Any ideas?

NoelDP · 06 Nov 2013

Sorry - I thought I'd replied to this

There's no clues in the reports that I can see -The only thing I can think of is to uninstall the VC++ 2008 from the Programs listing, reboot twice, and then reinstall it using a fresh download, and try updating it again - keeping careful notes!

Hurttila · 17 Nov 2013

I finally managed to get the update installed. I noticed that WU had found some new updates and just tried installing them all at once and for some reason even the one that's been causing some headache got installed. I'll attach the WU log file here so ppl can see what updates I was installing. Thx for the help in any case :)