Missing manifest files in the CheckSUR log


  1. Posts : 2
    PA
       #1

    Missing manifest files in the CheckSUR log


    Hi, I have been having problems with installing updates to my windows 7 system. According to the CheckSUR log file I am missing the following manifest files:

    winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16438_none_9127dcee9294c9ac.manifest
    winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9127c6269294e34d.manifest
    winsxs\manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9b7c7078c6f5a548.manifest

    I have attached the entire CheckSUR log (and the persist log as well)

    Any ideas where I can get the missing manifest files?

    Thanks
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    There's more problems than just the missing manifests!
    Code:
    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 usbccgp.sys amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5 
    (f) CSI Payload File Missing 0x00000000 usbohci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc 
    (f) CSI Payload File Missing 0x00000000 usbuhci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc 
    (f) CSI Payload File Missing 0x00000000 usbd.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc 
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16438_none_9127dcee9294c9ac.manifest amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16438_none_9127dcee9294c9ac 
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9127c6269294e34d.manifest amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9127c6269294e34d 
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9b7c7078c6f5a548.manifest wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16439_none_9b7c7078c6f5a548 
    (f) CSI Payload File Missing 0x00000000 usbohci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_1c1981b9338d783b 
    (f) CSI Payload File Missing 0x00000000 usbuhci.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_1c1981b9338d783b 
    (f) CSI Payload File Missing 0x00000000 usbd.sys amd64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_1c1981b9338d783b 
    (f) CSI Payload File Missing 0x00000000 WindowsBase.dll amd64_wpf-windowsbase_31bf3856ad364e35_6.1.7601.21921_none_b60ee406778e10eb
    I guess your original symptom was failing USB functionality??


    I'll post a fix protocol for all the files later
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - tppaa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\tppaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\tppaa
    or
    DIR E:\tppaa


    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\tppaa <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

    Also run a new CheckSUR scan and post that result.

      My Computer


  4. Posts : 2
    PA
    Thread Starter
       #4

    Sorry it took so long to get back to this. did the steps and it look like it solved part of the problem, I can now install updates for IE, but still having failures with the windows updates. attached the logs here.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    The CheckSUR still shows one problem -
    Code:
    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 WindowsBase.dll amd64_wpf-windowsbase_31bf3856ad364e35_6.1.7601.21921_none_b60ee406778e10eb
    I can't see any SFC results in the CBS.log

    I'll post a new fix protocol a little later to fix this error.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    I've uploaded a file - tppab.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\tppab
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\tppab
    or
    DIR E:\tppab


    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\tppab <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

    Also run a new CheckSUR scan and post that result.
      My Computer


 

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