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#1
Stuck in a failed update loop.
I have 4 updates minus the IE 11 upgrade which I have no intention of installing, which keep failing. Not only do they keep failing but the system reboots several times before I can get back to my desktop screen.
The updates are KB2868725, KB2868626, KB2862152, and KB2900986. The first 3 are security updates for Windows 7, the last is a cumulative update for ActiveX Killbits of 7.
Let me start with I'm no computer wiz, that is why I had my updates set to auto. It sorts what I really need versus a bunch of stuff I don't. I downloaded the Update readiness tool and ran it. I also ran the troubleshooter for installation problems it says there are no problems. It still does the same thing. Does it restart to revert each update? I've clicked on the online help links but have no idea what they are talking about and when I see the word "registry" I back away. I messed with the registry on an old PC (with the assistance of a Microsoft Tech) and my PC never ran right after that.
I don't get the box like is pictured in the posting instructions that shows the error codes. If I right click on the "failed" line for each I get the following error codes. They correspond with the above sequence of KB's #1 is 8007054F #2 is 80073AA2 #3 is 800F0826 #4 is the same as #3. I have enclosed the logs files, hopes this helps, cause I sure need it!!
I really don't have time for this. I've already lost an entire morning today and an entire morning yesterday trying to get these installed. I've turned off the auto update so it can't keep setting it up to install.
OOOPS I forgot torun the SFC step. it says it found corrupt files and repaired them. Going to reboot and see if that makes any difference.
Last edited by total confusion; 15 Nov 2013 at 14:18. Reason: Forgot a step