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Many Win 7 Update Fails 800700C1, 80080008 etc Help!
Hello, having update errors with many fails on security updates.
CBS log posted.
KB2868725 code 80080008
KB2868626 code 80200001
Can anyone help?
Many thanks
Rossco
Hello, having update errors with many fails on security updates.
CBS log posted.
KB2868725 code 80080008
KB2868626 code 80200001
Can anyone help?
Many thanks
Rossco
You have some interesting errors...
From the CheckSUR log
From SFC...Code:Checking Component Store (f) CSI Payload File Corrupt 0x00000000 cmiv2.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_7.1.7601.16398_a45ae49daf20e948 HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 tsusbhubfilter.inf_31bf3856ad364e35_7.1.7601.16398_68892afee5e71e34 HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 termkbd.inf_31bf3856ad364e35_7.1.7601.16398_d84338d64915d591 HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 termmou.inf_31bf3856ad364e35_7.1.7601.16398_77087dc3892e28b3 HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_7.1.7601.16398_9d0ac8b0d7328f16 HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 microsoft-w..anguagepack_31bf3856ad364e35_7.1.7601.16398_101c0c833bfa5e56 HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 microsoft-w..anguagepack_31bf3856ad364e35_7.1.7601.16398_94dbb1c32b6f682e HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 tsgenericusbdriver.inf_31bf3856ad364e35_7.1.7601.16398_8990d94eb5ecd1da HKLM\Components\CanonicalData\Deployments
I think we'd best fix the file errors first - I'll post a protocol a bit later.Code:Line 198881: 2013-11-28 20:08:21, Info CSI 0000042e [SR] Repairing 2 components Line 198882: 2013-11-28 20:08:21, Info CSI 0000042f [SR] Beginning Verify and Repair transaction Line 198885: 2013-11-28 20:08:21, Info CSI 00000431 [SR] Cannot repair member file [l:18{9}]"cmiv2.dll" of Microsoft-Windows-ServicingStack, Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 198888: 2013-11-28 20:08:22, Info CSI 00000433 [SR] Cannot repair member file [l:24{12}]"mscorier.dll" of NetFx-MSCORIER_DLL_NON_MUI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I've uploaded a file - r25aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\r25aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\r25aa
or
DIR E:\r25aa
The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...
XCOPY <drive>:\r25aa <drive>:\windows\winsxs /y /i /s /v /h
(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )
run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link
Also run a new MGADiag report, and post the result.
Hi Noel thanks for your help!
Sorry for the slow reply been away!
CBS posted
Which bit of the MGADIAg report did you want?
Thanks
Ross
It's OK - the request for an MGADiag was an oversight on my part.
However - the two files didn't successfully get replaced
Please run the following commands, and post the results - they may show what's happened.
DIR C:\r25aa
DIR C:\Windows\Winsxs\r25aa
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Hi Noel
Thanks
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>DIR C:\r25a
Volume in drive C has no label.
Volume Serial Number is 1AE4-D4C4
Directory of C:\
File Not Found
C:\Windows\system32>DIR C:\r25aa
Volume in drive C has no label.
Volume Serial Number is 1AE4-D4C4
Directory of C:\r25aa
02/12/2013 13:53 <DIR> .
02/12/2013 13:53 <DIR> ..
02/12/2013 13:53 <DIR> r25aa
0 File(s) 0 bytes
3 Dir(s) 926,809,038,848 bytes free
C:\Windows\system32>DIR C:\Windows\Winsxs\r25aa
Volume in drive C has no label.
Volume Serial Number is 1AE4-D4C4
Directory of C:\Windows\Winsxs\r25aa
02/12/2013 22:00 <DIR> .
02/12/2013 22:00 <DIR> ..
02/12/2013 22:00 <DIR> amd64_microsoft-windows-servicingstack_31bf3
856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
02/12/2013 22:00 <DIR> x86_netfx-mscorier_dll_non_mui_31bf3856ad364
e35_6.1.7601.17514_none_7e99757d39515abd
0 File(s) 0 bytes
4 Dir(s) 926,809,038,848 bytes free
C:\Windows\system32>
It would help if I had typed it correctly the first time!!! Doh
Thanks
Ross
That's why I suggested copy/paste :)
The problem is that you allowed the extraction to create an outer folder.
Please run the following commands.
RD C:\Windows\winsxs\r25aa /s /q
XCOPY C:\r25aa\r25aa C:\r25aa /I /E
RD C:\r25aa\r25aa /S /Q
Then reboot to the repair environment, and repeat the replacement instructions from the point...
"You'll have to log in with your username and password"
right through to the SFC and post the new CBS.log file
Hi Noel the first command RD C:\Windows\winsxs\r25aa /s /q says "access denied" on all commands..
Sorry..
Ross
Not totally unexpected - please carry on with the others, as \I can worry about cleanup later (remind me! :) )