Windows updates fail, error 800B0100


  1. alexander2013
    Posts : 1
    WIN 7 X64
       New #1

    Windows updates fail, error 800B0100


    Hi, i need some help. recently i have been getting problems with my computer.
    The first problem is that the windowsfeatures.exe is blank and i cannot install all my windows updates.
    I have tried numerous things including disabling and shutting down my anti virus etc but to no avail.
    I will post the CBS log below that i got from Windows6.1-KB947821-v31-x64.msu.


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 22.0
    2013-12-13 14:30

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.16748_none_07ebd26bfd1a9d00.manifest amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.16748_none_07ebd26bfd1a9d00
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20888_none_084a2f871658ac8e.manifest amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20888_none_084a2f871658ac8e

    Summary:
    Seconds executed: 146
    Found 12 errors
    CSI Manifest All Zeros Total count: 2
    CBS MUM Corrupt Total count: 5
    CBS Catalog Corrupt Total count: 5

    Unavailable repair files:
    winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.16748_none_07ebd26bfd1a9d00.manifest
    winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20888_none_084a2f871658ac8e.manifest
    servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
      My Computer
    Quote Quote

  3. indianacarnie
    Posts : 3,724
    Windows 10x64 Build 1709
       New #2

    Welcome to the forums!

    Have you tried running windows update troubleshooter? We have many excellent tutorials here on the forums, here's how to access troubleshooting, just click on the link, choose "fix problems with windows update". Hope this helps:)

    Troubleshooting

    Windows Update Troubleshoot Shortcut - Create
      My Computer
    Quote Quote

  4. TanyaC
    Posts : 784
    Linux Mint 17 Cinnamon | Win 7 Ult x64
       New #3

    In addition to indianacarnie suggestion, you might also like to try the Windows System Update Readiness tool.

    I had this problem several times in the early days. Error 800B0100 relates to the Windows updates files. Something is missing or corrupt.If the System Readiness Tool encounters problems it logs them in a file called checksur.log, which you will find in the Windows folder, under c:\windows\logs\cbs

    To download the SRT, follow this link..
    What is the System Update Readiness Tool?
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Tanya - the CheckSUR log he posted IS the SURT output.

    I'll post a fix protocol for the errors in a few minutes.
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    I've uploaded a file - a23aa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder a23aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
    Quote Quote

  8. TanyaC
    Posts : 784
    Linux Mint 17 Cinnamon | Win 7 Ult x64
       New #6

    NoelDP said:
    Tanya - the CheckSUR log he posted IS the SURT output.
    Sorry, I'll stop stepping in where I don't belong..
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Not a problem, Tanya - that probably came across a lot stronger than it was intended.
    All assistance gratefully received at this end! :)
      My Computer
    Quote Quote

 

  Related Discussions
Error 800B0100 when doing Windows Updates
in Windows Updates & Activation

Whenever I do any windows update I get error 800B0100. The one exception is for security definition updates - those go through fine. Before I found this site I've tried system update readiness tool, check disk, Windows Update Troubeshooter, DISM, and sfc, none have helped so far. Based on this...
Hi, I'm using Win 7 x64 and I've got a problem with KB2937610 and KB2972211 for a long time now. Neither of them installs. Errorcode returned is 800B0100. I tried a bit everything I normally do like installing the update directly from the knowledgebase but nothing seems to bite. It looks...
Dear experts and pros, since a couple of months I am having trouble with windows update. After not using my desktop for quite a while (probably in the period of June till September or October 2013). I switched on again and wanted to do all the updates that had accumulated. After a series of...
Did the best I could reading the posting rules for the forum and the Update forums, but please let me know if there's anything else I need to do. I attached a screenshot of the Update that has failed to load for months now and the error code it gave me (both are also in the post title). I was...
KB 2518869, KB2572077, KB2633873, KB2656356 repeatedly fail to install with errors 800B0100 and 80070308. These four security patches have repeatedly failed to install since 23 March. Win 7 SP1 was installed on 21 March 2012 I have run the Microsoft FixIt and the System Update Readiness Tool...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 23:49.
Find Us