Inaccessible Windows Basic Functions

NoelDP · 23 Dec 2013

You'll need to run the MCPR (McAfee removal tool) or srun the risk of interferences from it's dregs...

Download the McAfee removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

when complete, reboot.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.

Golden · 23 Dec 2013

Thanks Noel. That was the tool recommended earlier. Hopefully thats the tool soulcat ran.

NoelDP · 23 Dec 2013

Can't hurt to run it again :)

Golden · 23 Dec 2013

NoelDP said:

Can't hurt to run it again :)

soulcat · 23 Dec 2013

OK, I carefully went through the entire list and MalwareBytes is the only other anti-virus/anti-malware/spyware program that's listed. Defender is turned off and I even uninstalled MalwareBytes in order to see if MSE could install. I can't figure out why it won't install. Should I try installing in Safe Mode? Would that make any difference?

Golden · 23 Dec 2013

Run the Macafee uninstaller again

soulcat · 24 Dec 2013

I've run the McAfee uninstaller 2 more times and restarted twice. MSE still won't install. Interesting thing happened...after booting up the 2nd time, Action Center had a few messages and one of them was "Solve A Problem With McAfee Virus Scan," so I clicked on it and got an error message that Windows couldn't find it. So maybe McAfee really isn't completely off the system yet. I'll run the uninstall a few more times and run MalwareBytes full scan whilst I sleep. It's midnight here in DC, so I'll catch ya on the flipside.

ICIT2LOL · 24 Dec 2013

MaI make a quick 2 cents suggestion - what about looking in th HKEY > CURRENT_USER & LOCAL_MACHINE > Software/s and see if McAfee is still listed there?

I have in the past had to delete stuff from those lists for Symantec in particular .

But this ONLY a suggestion I am not saying it has to be done.

soulcat · 24 Dec 2013

Hi guys,
I ran the McAfee removal tool again and the cmd, NETSH WINSOCK RESET. I even DLed MSE again just to make sure the setup wasn't corrupted. I ran another full MalwareBytes scan and then the AdwCleaner just to make sure and nothing new has turned up.

What about what ICit2lol suggested? What's the best way to go about doing that w/o messing up my system more?

Thanks and Merry Christmas to all.

Matt

NoelDP said:

You'll need to run the MCPR (McAfee removal tool) or srun the risk of interferences from it's dregs...

Download the McAfee removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

when complete, reboot.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.

ICIT2LOL · 24 Dec 2013

soulcat I have prepared a set of pics that will show how to get rid of reg keys but I want the others to have their say before I post them.
Before you go any further though a good idea is to back up the registry anyway I always do after I have done a new install for example.
Registry - Backup and Restore

By the by I found McAfee had crept into my system while doing the set of pics and it is going to be going real soon:)

It just goes to show how careful you need to be downloading stuff and I usually am very aware of the add ons but this obviously went under the radar