Error 0x8004xFE21. IRST drivers dont work

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  1. Posts : 12
    Windows 7 Home Premium 64x
    Thread Starter
       #11

    Ok I have completed the commands, and the Report is below.



    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {8FBD12D6-3AF9-47D6-BE7A-5E545294428C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8FBD12D6-3AF9-47D6-BE7A-5E545294428C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2545399785-2852364921-940627928</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>N81Vp </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>211 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091015000000.000000+000</Date></BIOS><HWID>96453707018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>3B7BABDF6B435B2</Val><Hash>M7cluEr6rCbFU9euqOP6RoEIYAE=</Hash><Pid>89451-OEM-6672914-02466</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 107001948715987555594295360654782004914701779692452943
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 1/01/2014 20:44:01

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 12:31:2013 11:05
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAAACAAAABAABAAEAln3uf2yA3lRMOlxj6HjA8FaCmoiOZEYJ0hSgbwY3Rso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 101509 APIC1500
    FACP 101509 FACP1500
    DBGP 101509 DBGP1500
    HPET 101509 OEMHPET
    BOOT 101509 BOOT1500
    MCFG 101509 OEMMCFG
    SLIC _ASUS_ Notebook
    ECDT 101509 OEMECDT
    OEMB 101509 OEMB1500
    SSDT PmRef CpuPm
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    STILL no change


    Please open Event Viewer
    In the left pane, navigate to the Windows Logs
    right-click on Applications and select 'Save all events as...' save as Apps.evtx
    repeat for the System logs - save as Sys.evtx
    Compress both files, and attach to your reply.
      My Computer


  3. Posts : 12
    Windows 7 Home Premium 64x
    Thread Starter
       #13

    ok i completed the commands and the new report is below.


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {8FBD12D6-3AF9-47D6-BE7A-5E545294428C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8FBD12D6-3AF9-47D6-BE7A-5E545294428C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2545399785-2852364921-940627928</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>N81Vp </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>211 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091015000000.000000+000</Date></BIOS><HWID>96453707018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>3B7BABDF6B435B2</Val><Hash>M7cluEr6rCbFU9euqOP6RoEIYAE=</Hash><Pid>89451-OEM-6672914-02466</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 107001948715987555594295360654782004914701779692452943
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/01/2014 23:09:48

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 12:31:2013 11:05
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAAACAAAABAABAAEAln3uf2yA3lRMOlxj6HjA8FaCmoiOZEYJ0hSgbwY3Rso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 101509 APIC1500
    FACP 101509 FACP1500
    DBGP 101509 DBGP1500
    HPET 101509 OEMHPET
    BOOT 101509 BOOT1500
    MCFG 101509 OEMMCFG
    SLIC _ASUS_ Notebook
    ECDT 101509 OEMECDT
    OEMB 101509 OEMB1500
    SSDT PmRef CpuPm
      My Computer


  4. Posts : 12
    Windows 7 Home Premium 64x
    Thread Starter
       #14

    Oops sorry ignore the last post I thought the previous message hadn't sent.

    Hopefully the files are attached?
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    The problem seems to lie with the Search service.

    Please open an Elevated Command Prompt, and run the following commands....

    REG QUERY "HKLM\software\microsoft\windows search"
    DIR %ProgramData%\Microsoft\Search\Data
    ICACLS %ProgramData%\Microsoft\Search\Data
    ICACLS C:\Windows\System32

    post the results

    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  6. Posts : 12
    Windows 7 Home Premium 64x
    Thread Starter
       #16

    Ok here are the results:


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG QUERY "HKLM\software\microsoft\windows search"

    HKEY_LOCAL_MACHINE\software\microsoft\windows search
    indexer:ci:MaxRestrictionNodes REG_DWORD 0x7ef40
    CurrentVersion REG_SZ 6.1.7601.17610
    UseLowPriorityConfiguration REG_DWORD 0x1
    DataDirectory REG_EXPAND_SZ %ProgramData%\Microsoft\Search\Data\
    InstallDirectory REG_EXPAND_SZ %systemroot%\system32\
    DefaultDataDirectory REG_EXPAND_SZ %ProgramData%\Microsoft\Search\Data
    \
    SetupCompletedSuccessfully REG_DWORD 0x0
    IndexerCatalogVersion REG_SZ 4.60101.60101
    SystemIndexNormalization REG_DWORD 0x1
    RebuildIndex REG_DWORD 0x3

    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Applications
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Capabilities
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\CatalogNames
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\CrawlScopeManager
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\CrawlScopeManager_PreviousV
    ersion
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Databases
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Gather
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Gathering Manager
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Indexer
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\InstallDirectory
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\PerformanceCounters
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\PHSearchConnectors
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\PreviousSettings
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\ProtocolHandlers
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\SearchService
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Tracing
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\UsnNotifier
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\VolumeInfoCache

    C:\Windows\system32>DIR %ProgramData%\Microsoft\Search\Data
    Volume in drive C is OS
    Volume Serial Number is 9237-2F59

    Directory of C:\ProgramData\Microsoft\Search\Data

    06/01/2014 10:57 AM <DIR> .
    06/01/2014 10:57 AM <DIR> ..
    06/01/2014 10:57 AM <DIR> Applications
    06/01/2014 10:57 AM <DIR> Temp
    0 File(s) 0 bytes
    4 Dir(s) 8,817,434,624 bytes free

    C:\Windows\system32>ICACLS %ProgramData%\Microsoft\Search\Data
    C:\ProgramData\Microsoft\Search\Data BUILTIN\AdministratorsOI)(IO)(F)
    BUILTIN\AdministratorsCI)(F)
    NT AUTHORITY\SYSTEMOI)(IO)(F)
    NT AUTHORITY\SYSTEMCI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\System32
    C:\Windows\System32 NT SERVICE\TrustedInstallerF)
    NT SERVICE\TrustedInstallerCI)(IO)(F)
    NT AUTHORITY\SYSTEMM)
    NT AUTHORITY\SYSTEMOI)(CI)(IO)(F)
    BUILTIN\AdministratorsM)
    BUILTIN\AdministratorsOI)(CI)(IO)(F)
    BUILTIN\UsersRX)
    BUILTIN\UsersOI)(CI)(IO)(GR,GE)
    CREATOR OWNEROI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    There are two lines of concern in the registry output...
    SetupCompletedSuccessfully REG_DWORD 0x0
    RebuildIndex REG_DWORD 0x3

    Unfortunately I have no idea what they mean - yet!
    I suspect that the first is simply saying that the Search setup hasn't properly completed, but what the significance of the second is I have no idea, and Google isn't helping me.

    All the other data seems OK.

    Please open Windows Search Troubleshooter -
    Control Panel > Troubleshooting > (Click on View all) > Search and Indexing

    Click on the Advanced button and click on 'run as Administrator'

    Click OK and follow your nose :)
    at the end, please tell us what it fixed (if anything), and what could not be fixed - and reboot, then post the results of the following command again...

    REG QUERY "HKLM\software\microsoft\windows search"
      My Computer


  8. Posts : 12
    Windows 7 Home Premium 64x
    Thread Starter
       #18

    Well I didn't get very far I'm afraid. The troubleshooter would not even start!
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    OK we'll have to go into the filesystem and have a look...


    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  10. Posts : 12
    Windows 7 Home Premium 64x
    Thread Starter
       #20

    I downloaded the file and while trying to install it came up with the following error:

    'Installer encountered an error: 0xc8000247'
      My Computer


 
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