9C59 error when installing IE10

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  1. bwideman
    Posts : 50
    Windows 7 32bit
    Thread Starter
       New #21

    Here are the results:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows\x86_microsoft-windows-ie-iecompat_31bf3856ad3
    64e35_8.0.7601.21789_none_bdf42a481f80149c
    Volume in drive C has no label.
    Volume Serial Number is B46A-5FAF
    Directory of C:\Windows
    File Not Found
    C:\Windows\system32>ICACLS C:\Windows\x86_microsoft-windows-ie-iecompat_31bf3856
    ad364e35_8.0.7601.21789_none_bdf42a481f80149c /T
    C:\Windows\CSC\v2.0.6\*: Access is denied.
    Successfully processed 0 files; Failed processing 1 files
    C:\Windows\system32>
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #22

    Sorry - I really need to drink more coffee before posting!

    The commands should have been...
    Code:
     
DIR C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c
ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /T
.
.
    Please try these and post the results.
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  4. bwideman
    Posts : 50
    Windows 7 32bit
    Thread Starter
       New #23

    Here are the results:


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>DIR C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf
    3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c
    Volume in drive C has no label.
    Volume Serial Number is B46A-5FAF
    Directory of C:\Windows\winsxs
    File Not Found
    C:\Windows\system32>ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_3
    1bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /T
    Successfully processed 0 files; Failed processing 0 files
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #24

    I need to test something before getting you to try it - and my time is severely limited at present.
    Can you wait until Friday?
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  7. bwideman
    Posts : 50
    Windows 7 32bit
    Thread Starter
       New #25

    Yes Friday is fine. Again, thank you for your time. If I lived in GB, I would be buying at the pub!
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  8. bwideman
    Posts : 50
    Windows 7 32bit
    Thread Starter
       New #26

    I did not hear from you Friday so I am just checking in to see if you have had a chance to do any testing. Thanks!
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #27

    You should have shouted at me on Saturday :)

    I've never seen the type of error showing in that latest output - I would have expected something there, at least.

    Please run the following commands, and post the results..

    Code:
     
TAKEOWN /F C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c 
ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant Administrators:(OI)(CI)(RX)
ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant "NT SERVICE\TrustedInstaller":(OI)(CI)(F)
ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant "NT AUTHORITY\SYSTEM":(OI)(CI)(RX)
ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant Users:(OI)(CI)(RX)
ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c
DIR C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c 
.
    Post the results - then try the install again
    Last edited by NoelDP; 21 Jan 2014 at 12:30. Reason: code box
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  11. bwideman
    Posts : 50
    Windows 7 32bit
    Thread Starter
       New #28

    I am not at work on Saturday or I would have!

    It figures this would be something special. :)

    Here are the results:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>TAKEOWN /F C:\Windows\winsxs\x86_microsoft-windows-ie-iecomp
    at_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c
    ERROR: The system cannot find the file specified.
    C:\Windows\system32>ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_3
    1bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant AdministratorsOI)(
    CI)(RX)
    C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21
    789_none_bdf42a481f80149c: The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files
    C:\Windows\system32>ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_3
    1bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant "NT SERVICE\TrustedI
    nstaller"OI)(CI)(F)
    C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21
    789_none_bdf42a481f80149c: The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files
    C:\Windows\system32>ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_3
    1bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant "NT AUTHORITY\SYSTEM
    "OI)(CI)(RX)
    C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21
    789_none_bdf42a481f80149c: The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files
    C:\Windows\system32>ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_3
    1bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c /grant UsersOI)(CI)(RX)
    C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21
    789_none_bdf42a481f80149c: The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files
    C:\Windows\system32>ICACLS C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_3
    1bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c
    C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21
    789_none_bdf42a481f80149c: The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files
    C:\Windows\system32>DIR C:\Windows\winsxs\x86_microsoft-windows-ie-iecompat_31bf
    3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c
    Volume in drive C has no label.
    Volume Serial Number is B46A-5FAF
    Directory of C:\Windows\winsxs
    File Not Found
    C:\Windows\system32>

    It doesnt seem to find the file we are trying to modify.
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  12. bwideman
    Posts : 50
    Windows 7 32bit
    Thread Starter
       New #29

    I also looked in the directory and did not find it either. I did find x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17514_none_bdb13999062e3561. Should I try this in the commands instead?
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #30

    No - that's a different version of the file/folder - don't touch it please!.

    I think I see what's happened.

    Back later.
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