9C59 error when installing IE10

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  1. Posts : 50
    Windows 7 32bit
    Thread Starter
       #51

    Ok. As I have said, this is a problem that is plaguing the image for a specific model of computer, so a repair install is out of the question. I know that you have reached your knowledge limit and I thank you for all the time and effort you have put into this problem.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #52

    A repair install is actually very easy - and so long as you have the proper COA Key, shouldn't cause any problems.

    You can use a downloaded SP1 ISO to create the default MS disk, which will do the job.

    See the tutorial here... Repair Install
      My Computer


  3. Posts : 50
    Windows 7 32bit
    Thread Starter
       #53

    Tried it, still got the same error.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #54

    Tried what?
    How?
    doing what??
    DETAILS please!
      My Computer


  5. Posts : 50
    Windows 7 32bit
    Thread Starter
       #55

    Tried the repair install. Used the disk that was used to make the image. Used the instructions that you sent me to. Installed all of the updates, then tried IE9. Worked. Tried IE10, still did not work with the same error code.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #56

    OK - please follow the SFC and CheckSUR results route again . post their logs, and also post the new C:\Windows\windowsupdate.log file.
      My Computer


  7. Posts : 50
    Windows 7 32bit
    Thread Starter
       #57

    I have attached the CBS and WindowsUpdate.log files. I also attached the IE10_Main.log, incase this has any more direction for you. :)
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #58

    There are no errors that I can see in either the CBS/SFC or CheckSUR logs.
    There's no useful data in the windowsupdate.log - but the IE10_main.log is interesting...

    Code:
     Line 2415: 00:17.940: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
     Line 2418: 00:23.120: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    It looks to me as if the system is attempting to save a set of files to a location that doesn't exist (there are a LOT more of the SQM upload errors in the log)
    However - that was before you attempted to actually install IE10 this time :)

    The system is saying that the required update KB2834140 is not installed - and I can't tell from the log whether it is installed or not.

    Please check your list of installed updates, and see whether it's there or not, and if not, download and install it from Download Update for Windows 7 (KB2834140) from Official Microsoft Download Centre

    If it installs OK, try installing IE10 again.
    If it's already installed, then I'll have to think again
      My Computer


  9. Posts : 50
    Windows 7 32bit
    Thread Starter
       #59

    Ok so it said that the update was installed. I uninstalled and reinstalled the one that you sent the link for, incase there was a problem with it. Still can not install IE10 tho. If you need more information please let me know.
      My Computer


  10. Posts : 50
    Windows 7 32bit
    Thread Starter
       #60

    I also noticed that I now have to go out to the web to receive the update. IE10 no longer shows up when I check the WSUS server.
      My Computer


 
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