incorrect service pack

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  1. Posts : 237
    64 bit windows 7 home professional SP1
       #1

    incorrect service pack


    i have windows 7 and i have service pack 3? iv had it for ages but iv been looking around and i cant fin service pack 3 to download for windows 7. should i have ti and how come i have it? nd also please which is better one 2 or possible 3?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    There is NO Service Pack 3 for Windows 7 - there is only Service Pack 1
    You may be thinking of Service Pack 3 for Office 2007.
      My Computer


  3. Posts : 334
    7 home premium 64 bit
       #3

    One thing you could try is to right click on the "computer" icon on your desktop and then click properties.

    There will tell us what version of windows you are running. It should say Windows 7 Home Premium sp1

    Hope this helps
      My Computer


  4. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #4

    guys look i promise this is'nt photoshop
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Very strange!
    we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      My Computer


  6. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #6

    like this?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CRJWY-4VKBY-DRPDQ
    Windows Product Key Hash: I4OtA6g1oxH6n5Ijec+vjJDAWh0=
    Windows Product ID: 00359-OEM-8802145-58989
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.3.0.003
    ID: {00FF1C41-32D9-4828-99B5-5B54EC5AA89A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{00FF1C41-32D9-4828-99B5-5B54EC5AA89A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.3.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DRPDQ</PKey><PID>00359-OEM-8802145-58989</PID><PIDType>3</PIDType><SID>S-1-5-21-3985846615-761783237-2167387800</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2204</Version><SMBIOSVersion major="2" minor="7"/><Date>20130814000000.000000+000</Date></BIOS><HWID>4B263E07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00176-021-458989-02-2057-7601.0000-3612013
    Installation ID: 015146156784348786514256016793940452766180483724996410
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DRPDQ
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 28/12/2013 23:54:18

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAHKLAf8IWClMSwpBlAPfAw7KCEhAC6wFalmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    SSDT SataRe SataTabl
    BGRT ALASKA A M I
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Windows OS version: 6.1.7601.2.00010300.3.0.003
    Build lab: 7601.win7sp1_gdr.130828-1532

    The highlighted character is the apparent point of disharmony - this appears nowhere in the registry that I can find, so it must be somewhere in the filesystem (if it's not hidden elsewhere or stored encrypted), but I have no idea where to even start looking.
    I'll have to do some research.
      My Computer


  8. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #8

    thanks! is there no one else that can help me?

    my similar problem - for some reason i have service pack 3 and not service pack 1 on my windows 7 machine. i want to update windows but i cant because i dont have 'permissions'. i am administrator and i am the only one who uses it. i also want to install service pack 1 but i dont have 'permissions' i want to disable avg to see if that helps updating windows but i cant disable it. i dont have permissions to delete or uninstall the files. i tried to temp disable it but when i click apply nothing happens. is it because i dont have permissions but i am admin? i need to be able to install service pack one. disable my avg, take full and special controls. update windows. and update my avg because i tried but it says i dont have the right permissions.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    This sounds to me as if your best option is to back up your data to external media and reformat/reinstall - something is SERIOUSLY wrong with your system, and without permissions to do anything it's going to be almost impossible to fix in a forum context.
      My Computer


  10. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #10

    re-install windows? i have oem and no hdd that can take all my files, and i recently have formatted my hdd when i switched over t ssd. If i try to install the sp1 it says you already have a later version installed?!?!? can i un-install it?
      My Computer


 
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