windows update to ie10 and/or ie11 problems, error 9c57

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #31

    Please see the instructions here - Repair Install
    You should keep all installed programs and data - but you will lose a few settings.
      My Computer


  2. Posts : 18
    windows 7 home premium 64bit
    Thread Starter
       #32

    I don't think using my Windows 7 installation will work. When I tried to use it, I got an error that the version of Windows 7 in my computer is newer. This site mentions something called Windows 7 Slipstream. My understanding is that with the Slipstream DVD of Windows 7, I will not be able to access the fix option. Am I correct? Any suggestions?
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  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #33

    You can download the SP1 ISO file and create the DVD from it - which should work.

    Download the SP1 Refresh for your language and edition from the links on these pages...

    Heidoc - Microsoft DR Download links

    The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)

    Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

    Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)

    Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.
      My Computer


  4. Posts : 18
    windows 7 home premium 64bit
    Thread Starter
       #34

    Thanks.
      My Computer


  5. Posts : 18
    windows 7 home premium 64bit
    Thread Starter
       #35

    I made the Windows 7 SP1 disk as you suggested. It worked great. After leaving my computer on all night to reload Windows 7, I can now get windows update to work. Thank you for all your help.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #36

    Great! - sometimes, the sledgehammer approach is the only way to go :)

    Good luck!
      My Computer


 
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