New
#1
recent update has broken programs
Hello,
I'm not certain this is the correct forum to post in, as my problem is not that I can't update, but rather that a recent update has broken a couple of critical programs that I must be able to run.
My question is, how can I identify which update might be responsible? I downgraded the IE11 update to IE10, but that wasn't it, and I don't have a clue where to look next.
The two programs that won't run are:
OTTER (a tax reporting system) and
GIS (a geographic information system tool)
The error I get with both programs is:Error: 432; Description: File name or class name not found during Automation operation.Additionally, GIS gives this error next, in a "Critical DB Error" box:Error connecting to database:
-2147217843 Authentication failed.