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Windows 7: can't install update. No error message. Please help

07 Jan 2014   #1

Windows 7
can't install update. No error message. Please help

can't install update. No error message. Please help.

My System SpecsSystem Spec
07 Jan 2014   #2

64-bit Windows 10 Pro

Hello Pearl, and welcome to Seven Forums. :)

What update is this for?

What happens or is preventing your from installing the update when you try?

In addition, please see: Windows Update Posting Instructions
My System SpecsSystem Spec

 can't install update. No error message. Please help

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