New
#11
Looks like CheckSUR found nothing wrong, which is good, at least :)
Please post your C:\Windows\windowsupdate.log file - that'll give us a lot of data to work with.
Looks like CheckSUR found nothing wrong, which is good, at least :)
Please post your C:\Windows\windowsupdate.log file - that'll give us a lot of data to work with.
trying to attach the windows update log - hey- "getting an error message below - 800b0100 on KB2882822 & kb2859537 - I'm being told my windows is not genuine. " Bull.
found the paper clip, highlighted the log file, look like its attached. Some uploads marked as potentially superceded...
WHS - I figured out the user sub, No PCDr installed here yet.
Please post an MGADiag report - it may have some interesting data for us.
Please follow this tutorial and post an MGADiag report - then we can see what the problem is.
https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.
The windowsupdate log ends with the following...
The 800f0826 errors simply mean that these updates are blocked by another failing update - which is KB2862330, failing due to a 80070005 error (Access Denied)Code:Line 11000: 2014-01-19 16:51:17:096 1248 e10 Report REPORT EVENT: {C914251B-95E0-4E9E-89D7-D7BAAE70C6EE} 2014-01-19 16:51:16:488-0700 1 182 101 {35DCB297-873A-45AF-BB19-E8B18AEDD5BB} 202 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Windows 7 for x64-based Systems (KB2862330). Line 11001: 2014-01-19 16:51:17:096 1248 e10 Report REPORT EVENT: {05EE039F-CC78-4409-8D3D-4D1CE91DB9CC} 2014-01-19 16:51:16:503-0700 1 182 101 {17A5424C-4C70-4BB4-8F83-66DABE5E7CA2} 201 800f0826 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800f0826: Security Update for Windows 7 for x64-based Systems (KB2913602). Line 11002: 2014-01-19 16:51:17:096 1248 e10 Report REPORT EVENT: {C54A982C-1897-43D8-A27E-AB713F495D2A} 2014-01-19 16:51:16:519-0700 1 182 101 {E09D784A-7571-4666-AEBF-E33B9436F82E} 200 800f0826 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800f0826: Update for Windows 7 for x64-based Systems (KB2913431).
Open an Elevated Command Prompt, and run the following commands
sc sdshow plugplay
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20" /S
Copy and paste the results to your reply
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
-> This is Validly activated, Right???Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-M3DJT-4J3WC-733WD Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A= Windows Product ID: 00371-OEM-8992671-00524 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {13896D08-1DB2-4CDD-9A7E-B1E4065EA385}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130828-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{13896D08-1DB2-4CDD-9A7E-B1E4065EA385}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2671296472-575815024-900823247</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 3521</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="7"/><Date>20130819000000.000000+000</Date></BIOS><HWID>A6D53507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CL09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2832013 Installation ID: 012865686664996556018703189556900976879565758763768214 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 733WD License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 1/21/2014 6:43:44 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 12:29:2013 19:42 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFK7qgV6rnQvQAjDpv8qBa/7CeWYw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL CL09 FACP DELL CL09 DBGP DELL CL09 HPET DELL CL09 BOOT DELL CL09 MCFG DELL CL09 SLIC DELL CL09 UEFI DELL CL09 ASF! DELL CL09 SLIC DELL CL09 SSDT COMPAL CRV ORB ASPT DELL CL09 FPDT DELL CL09 SSDT COMPAL CRV ORB SSDT COMPAL CRV ORB
I really appreciate your help.
Next, to run the Dos stuff in your next post.
?? Did this "code" thing work right? ?? I had a different result on a mis-post later, that looked "better". May try again.
Last edited by Justin Denial; 21 Jan 2014 at 21:33.
>>>>
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sc sdshow plugplay
DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-18" /S
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-18
Flags REG_DWORD 0xc
State REG_DWORD 0x0
RefCount REG_DWORD 0x1
Sid REG_BINARY 010100000000000512000000
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprof
ile
C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-19" /S
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-19
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\LocalService
Flags REG_DWORD 0x0
State REG_DWORD 0x0
C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-20" /S
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
ce
Flags REG_DWORD 0x0
State REG_DWORD 0x0
C:\Windows\system32>
They are OK - let's check the user keys now.
run the following commands, and post the results...
REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY HKU\S-1-5-20\Environment
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>reg query hku
HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-2671296472-575815024-900823247-1000
HKEY_USERS\S-1-5-21-2671296472-575815024-900823247-1000_Classes
HKEY_USERS\S-1-5-18
C:\Windows\system32>reg query hku\s-1-5-20
HKEY_USERS\s-1-5-20\AppEvents
HKEY_USERS\s-1-5-20\Console
HKEY_USERS\s-1-5-20\Control Panel
HKEY_USERS\s-1-5-20\Environment
HKEY_USERS\s-1-5-20\EUDC
HKEY_USERS\s-1-5-20\Keyboard Layout
HKEY_USERS\s-1-5-20\Network
HKEY_USERS\s-1-5-20\Printers
HKEY_USERS\s-1-5-20\Software
HKEY_USERS\s-1-5-20\System
C:\Windows\system32>reg query hku\s-1-5-20\environment
HKEY_USERS\s-1-5-20\environment
TEMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp
TMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp
C:\Windows\system32>
--->>>> Maybe 1-5-21 ???? ( Nope - copied full string - 'can't find path.. )
Last edited by Justin Denial; 22 Jan 2014 at 22:47. Reason: tried user 21 ++++