Cannot do update for Windows please see attachment

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  1. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Cannot do update for Windows please see attachment


    Hi . I don't know if I am posting in the right place, but it is two months now that
    everytime I go to update (see attachment) it fails on me.

    I have a friend who comes into my computer by logmein
    and he said that is because it is corrupt. and I would have to put my Sony Vaio
    back to the beginning as it came from factory.

    I could download all other updates

    I am Windows 7, IE 11, professional, 64 bit...... service pack 1

    I don't want to have to do that

    is there anything else I could do... and I will tell him

    thank you so much
      My Computer


  2. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    sorry meant to add this attachment as well
    this is what it shows when I try to do this update
    thank you
      My Computer


  3. Posts : 13,576
    Windows 10 Pro x64
       #3

    What update is not installing, IE11 ?
      My Computer


  4. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    sorry, what do you mean
    I think it showed on the first post
    which update
      My Computer


  5. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

      My Computer


  6. Posts : 13,576
    Windows 10 Pro x64
       #6

    Internet Explorer 11 won`t install ?

    It`s too soon to install Internet Explorer 11

    Just right click on it and hide it.
      My Computer


  7. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    the update when I go to do all my updates
    as I showed you
    I have ie 11
      My Computer


  8. Posts : 13,576
    Windows 10 Pro x64
       #8

    If you have it, then why does it show up in windows update ?

    Open up Internet Explorer and see what version you`re running.
      My Computer


  9. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    I am already IE 11
    What do you mean too early to install..
      My Computer


  10. Posts : 204
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Please. Anyone. Could you help
      My Computer


 
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