Lost the video during Win7 update

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  1. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       #1

    Lost the video during Win7 update


    I just got an Acer netbook with W7 Starter. I was bringing it up to date with online updating, when suddenly I noticed that there was no video. I plugged in an external VGA and it was black too. All the running lights were on, so I pushed the on button, which was set to turn the unit off. Upon rebooting, the video was back and Windows was doing its update configuration thing over the splash screen.

    One of the updates was Intel's graphics driver. So I tell myself it was a hiccup related to that. But that's unusual, and I once had a laptop that the video cut out for moment, then came back, and then two weeks later left permanently. Since the video chip is the achilles heel of laptops, I'm a little concerned. Does anyone have any perspective to offer? Thanks.
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  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    This is normal. During a graphics driver update, you will have a period of black screen. There is nothing to worry about.
      My Computer


  3. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #3

    Thanks, I appreciate the input. Just to be clear, this was about 3 minutes long before I shut it down.
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  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    Well, that is a little long. But who knows what else went on in the machine. And the machine specs also play a role.

    All my systems run from SSDs and I have i5 and i7 CPUs and 6 to 8GB of RAM. So updates are relatively fast. But on a slow HDD with a slow CPU that takes more time. And netbooks are not known to be speed champions.
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  5. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #5

    Yes, this is not the norm, even for netbooks. It does seem to be fine now. I'll watch it for a while, and give it some stress testing. Thanks again.
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  6. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #6

    Look into the Reliability Monitor whether it recorded some unusual event.
      My Computer


  7. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #7

    Very cool. I didn't know about that tool. It shows a lot of successful updates and no problems whatever. That helps my confidence level! Thanks again, whs.
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  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Some video driver are large and will even take longer than 3 min.
      My Computer


  9. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #9

    This one was 54MB. Not small, especially for an Atom N270, but I've never seen anything like this happen. Seems to be great now, I'll continue to keep an eye on it.
      My Computer


  10. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #10

    Paul, did you just buy this netbook ?
      My Computer


 
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