update error 80070002 unable to fix

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    ... and here it is (hopefully) fixed :).


    I've uploaded a file - md5ab.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it to your desktop.

    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\wfire\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
    Also run another SFC scan - if we're lucky, it will now complete properly.
    Post the new CBS.log, either way.

      My Computer


  2. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #12

    OK, I get the error: The process cannot access the file because it is being used by another process. when running the REN command.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Not too unusual - boot to Safe Mode and do the substitution from there.
    The problem is that the system is attempting to load the hive, but because it's corrupted the load fails, and the system keeps trying.
    Safe Mode doesn't attempt to load that hive, so access should be easy.
      My Computer


  4. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #14

    Here is the cbs folder, updates still dont work FYI.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    CheckSUR shows the following problems...
    Code:
    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 WMPMediaSharing.dll.mui amd64_microsoft-windows-w..publicapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d1cb10d32d0148ae 
    (f) CSI Payload File Missing 0x00000000 chsbrkr.dll amd64_microsoft-windows-w..r-chinesesimplified_31bf3856ad364e35_7.0.7600.16385_none_e080a37b30fde6d2 
    (f) CSI Payload File Missing 0x00000000 wuapp.exe amd64_microsoft-windows-w..pdateclient-activex_31bf3856ad364e35_7.5.7601.17514_none_af500e3c7fc49bc4 
    (f) CSI Payload File Missing 0x00000000 wuwebv.dll amd64_microsoft-windows-w..pdateclient-activex_31bf3856ad364e35_7.5.7601.17514_none_af500e3c7fc49bc4 
    (f) CSI Payload File Missing 0x00000000 C_708.NLS amd64_microsoft-windows-i..tional-codepage-708_31bf3856ad364e35_6.1.7600.16385_none_2ae246a0b4dfd97e 
    (f) CSI Payload File Missing 0x00000000 C_708.NLS x86_microsoft-windows-i..tional-codepage-708_31bf3856ad364e35_6.1.7600.16385_none_cec3ab1cfc826848

    SFC/CBS shows these problems....
    Code:
     Line 18: 2014-02-14 11:52:38, Error                 CSI    00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #16531# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0x10bec60->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-i..onal-codepage-21027_31bf3856ad364e35_none_17b75aa8529adfac\v!6\u00ae1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 17558528 (0x010bec00))[gle=0xd0000034]
     Line 19: 2014-02-14 11:52:38, Error                 CSI    00000005@2014/2/14:16:52:38.096 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
     Line 21: 2014-02-14 11:52:38, Error                 CSI    00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #16530# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0x10bec60->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-i..onal-codepage-21027_31bf3856ad364e35_none_17b75aa8529adfac\v!6\u00ae1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 17559592 (0x010bf028))[gle=0xd0000034]
     Line 22: 2014-02-14 11:52:38, Error                 CSI    00000007@2014/2/14:16:52:38.408 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
     Line 24: 2014-02-14 11:52:38, Error                 CSI    00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #16529# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0x10bf0c0, key = NULL, disp = (null))[gle=0xd0000034]
     Line 25: 2014-02-14 11:52:38, Error                 CSI    00000009 (F) STATUS_OBJECT_NAME_NOT_FOUND #16524# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
     Line 26: 2014-02-14 11:52:38, Error                 CSI    0000000a (F) STATUS_OBJECT_NAME_NOT_FOUND #104# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
     Line 31: 2014-02-14 11:52:38, Error                 CSI    0000000b (F) STATUS_OBJECT_NAME_NOT_FOUND #35424# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xc9cf30->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-i..onal-codepage-21027_31bf3856ad364e35_none_17b75aa8529adfac\v!6\u00ae1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 13225680 (0x00c9ced0))[gle=0xd0000034]
     Line 32: 2014-02-14 11:52:38, Error                 CSI    0000000c@2014/2/14:16:52:38.782 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
     Line 34: 2014-02-14 11:52:39, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #35423# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xc9cf30->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-i..onal-codepage-21027_31bf3856ad364e35_none_17b75aa8529adfac\v!6\u00ae1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 13226744 (0x00c9d2f8))[gle=0xd0000034]
     Line 35: 2014-02-14 11:52:39, Error                 CSI    0000000e@2014/2/14:16:52:39.079 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
     Line 37: 2014-02-14 11:52:39, Error                 CSI    0000000f (F) STATUS_OBJECT_NAME_NOT_FOUND #35422# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xc9d390, key = NULL, disp = (null))[gle=0xd0000034]
     Line 38: 2014-02-14 11:52:39, Error                 CSI    00000010 (F) STATUS_OBJECT_NAME_NOT_FOUND #35417# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
     Line 39: 2014-02-14 11:52:39, Error                 CSI    00000011 (F) STATUS_OBJECT_NAME_NOT_FOUND #18997# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
    S
    We need to fix the CheckSUR problems first....
    I'll post a protocol when I can get some time for it.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Hmm -

    I've uploaded a file - md5ac.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\md5ac
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\md5ac
    or
    DIR E:\md5ac



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\md5ac <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  7. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #17

    sorry, i missed your reply somehow...see attached cbs log

    Files copied successfully however

    sfc does not complete still, same error
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    OK - please run CheckSUR again, and post the new CheckSUR.log file
      My Computer


  9. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #19

    here you go...
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    Good - CheckSUR is now clear, so we can try fixing the worst problems.


    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or SkyDrive) and post a link.
      My Computer


 
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