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Windows 7: Unable to have update microsoft windows 7 ultimate

18 Feb 2014   #1

windows 7 ultimate x64
Unable to have update microsoft windows 7 ultimate

Hello, I am new to this forum.

My computer is unable to update. I have read that CBS logs can help to identify the issue. Here is what I have on mine.

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Micࡲosoft-Windows-ServicingBaseline-Ultimate-Package~31bf3856ad364e″5~amd64~~6.1.7600.16385.mum Expected file name Microsoft-Windows-ServicingBaseline-Ultimate-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Micࡲosoft-Windows-ServicingBaseline-Ultimate-Package~31bf3856ad364e″

What does this mean?

I am unable to install new programs as well. Please help.

My System SpecsSystem Spec
18 Feb 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please post the full reports...

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec

 Unable to have update microsoft windows 7 ultimate

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