Windows Update: Error Code 80070246

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  1. joshlgoodwin
    Posts : 20
    England
    Thread Starter
       New #31

    http://1drv.ms/1mB01Fd
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #32

    OK - please run the following commands, and post the results..
    Code:
     
 
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514" /S
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Package_for_KB976933~31bf3856ad364e35~amd64~~0.0.0.0"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~0.0.0.0"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514"
.
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  4. joshlgoodwin
    Posts : 20
    England
    Thread Starter
       New #33

    OK, heres the CMD script:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
    mponent Based Servicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.
    1.1.17514" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514
    InstallClient REG_SZ WindowsUpdateAgent
    InstallName REG_SZ Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.
    17514.mum
    InstallLocation REG_SZ \\?\C:\Windows\SoftwareDistribution\Download\b9
    3979e36bf69a9dc5964746ed3a3765\
    CurrentState REG_DWORD 0x70
    SelfUpdate REG_DWORD 0x0
    Visibility REG_DWORD 0x2
    Trusted REG_DWORD 0x1
    InstallTimeHigh REG_DWORD 0x1cc85d7
    InstallTimeLow REG_DWORD 0x6a047e60
    InstallUser REG_SZ S-1-5-21-3427165629-184346908-4024822452-1001
    Standalone REG_DWORD 0x1

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514\Owners
    Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 REG_DWORD 0x3
    0070


    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
    mponent Based Servicing\PackageDetect\Package_for_KB976933~31bf3856ad364e35~amd6
    4~~0.0.0.0"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackageDetect\Package_for_KB976933~31bf3856ad364e35~amd64~~0.0.0.0
    Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~amd64
    ~~7.1.7601.16492 REG_DWORD 0x2
    Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~amd64~~7.1.7601
    .16492 REG_DWORD 0x2
    Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~amd64~~7.1.7601.1
    6492 REG_DWORD 0x3
    Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~amd64~~7.1.7601
    .16492 REG_DWORD 0x3
    Win8IP-Microsoft-Windows-Printing-Package~31bf3856ad364e35~amd64~~7.1.7601.1
    6492 REG_DWORD 0x3
    Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~amd
    64~~7.1.7601.16492 REG_DWORD 0x3
    Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e3
    5~amd64~~7.1.7601.16492 REG_DWORD 0x3
    Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35
    ~amd64~~7.1.7601.16492 REG_DWORD 0x3
    Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e
    35~amd64~~7.1.7601.16492 REG_DWORD 0x3
    Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad36
    4e35~amd64~~7.1.7601.16492 REG_DWORD 0x3
    Microsoft-Windows-RemoteDesktopClient-BlueIP-Package~31bf3856ad364e35~amd64~
    ~7.2.7601.16415 REG_DWORD 0x2
    Microsoft-Windows-RemoteDesktopClient-WinIP-Package~31bf3856ad364e35~amd64~~
    7.1.7601.16398 REG_DWORD 0x2


    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
    mponent Based Servicing\PackageIndex\Windows7SP1-KB976933~31bf3856ad364e35~amd64
    ~~0.0.0.0"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackageIndex\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~0.0.0.0
    Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 REG_DWORD 0x0



    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
    mponent Based Servicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.
    1.1.17514"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514
    InstallClient REG_SZ WindowsUpdateAgent
    InstallName REG_SZ Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.
    17514.mum
    InstallLocation REG_SZ \\?\C:\Windows\SoftwareDistribution\Download\b9
    3979e36bf69a9dc5964746ed3a3765\
    CurrentState REG_DWORD 0x70
    SelfUpdate REG_DWORD 0x0
    Visibility REG_DWORD 0x2
    Trusted REG_DWORD 0x1
    InstallTimeHigh REG_DWORD 0x1cc85d7
    InstallTimeLow REG_DWORD 0x6a047e60
    InstallUser REG_SZ S-1-5-21-3427165629-184346908-4024822452-1001
    Standalone REG_DWORD 0x1

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\Packages\Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514\Owners

    C:\Windows\system32>.
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #34

    nothing enlightening there - it's all within what I'd call 'normal' parameters.

    I'm really at a loss to work out where to look next for a clue - and tending towards a repair install (which I hate to do after all this work on both our parts!)
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  7. joshlgoodwin
    Posts : 20
    England
    Thread Starter
       New #35

    Well if the only option is to repair from the installation CD, luckily I do still have the Windows 7 installation disk
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #36


    I can see one reason (finally) why you're having problems with WIndows Update - your clock is set wrong!
    Please check your Region settings, and the date and time..

    The do a new Check for updates, and see what appears. Attempt to install only the oldest one, and post back with the error you get, and a new MGADiag report.


    Duh - sorry... wrong thread!
    Last edited by NoelDP; 24 Apr 2014 at 14:57. Reason: I must not watch CSI and reply to three threads at once!
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #37

    The original disk may not be much use - unless it has SP1 embedded.

    See the tutorial here... Repair Install
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  11. joshlgoodwin
    Posts : 20
    England
    Thread Starter
       New #38

    Everything seems to be running ok now (eg windows update) however I am having a reoccurring problem with random crashes. The screen dies and the hard drive light stays on solid for a good 30s before the system restarts. Ive made a new BSOD thread here: System Event: ID 41 (Computer crashes randomly then reboots)
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