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Windows 7: System Update Failures

05 Mar 2014   #1

Microsoft Windows 7 Home Premium 64bit
System Update Failures

Hey, I'm having a problem with 2 System Updates

Internet Explorer 11 for Windows 7 for x64-based systems
Error: Code 9C47

Update for Windows 7 for x64-based Systems (KB2853952)
Error: Code8007065E

I've tried running each update separate and together in different orders always fails.

SFC/scannow comes back with no integrity errors

Getting an Internal Server Error 500 when trying to upload my zipped CBS logs.

Also i haven't used SURT in a while is the installation how it runs or after it install should there be another file i click on to run it because i can't seem to find it anywhere

My System SpecsSystem Spec
05 Mar 2014   #2

W7 Pro SP1 64bit

The SURT just "installs"... there is nothing else to click on.

It might take a few minutes or it might take overnight.

It might also appear to stall/freeze - just let it run.
My System SpecsSystem Spec
06 Mar 2014   #3

Microsoft Windows 7 Home Premium 64bit

SURT Runs fine finishes within an hour

Same results across the board however

Still an Internal Server Error when trying to upload the CBS file

Thanks for the help so far.
My System SpecsSystem Spec

06 Mar 2014   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please post the CBS.log file after compression as it can be up to 3.5GB (!! - ok, that very unusual, it's usually less than 100MB) If it's still too big, (which is what the server error means) then upload it to your favourite fileshare site (preferably Dropbox or OneDrive/SkyDrive) and post a link. NOTE: you mus copy it to the desktop first, as it cannot normally be opened.

Please also post the CheckSUR.log file - C:\Windows\logs\CBS\CheckSUR.log
My System SpecsSystem Spec

 System Update Failures

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