errors on update ox80073712


  1. eurosteve
    Posts : 15
    win 7 32 bit home
       New #1

    errors on update ox80073712


    Have had issues for months with updates - which reading online seems quite common.
    tried to install adobe pdf which has failed due to this error ox80073712 although they also add their error 1935.
    adobe suggest running scannow from elevated command prompt which on my machine is also failing so i can move forward on this.

    bought the laptop with win 7 already installed and do not have a disc to reinstall.

    anyone else been in this scenario ?

    have spybot which keeps finding some registry problem which may or may not be relevant.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Considering there's over a billion installs of Windows, the failure rate is actually pretty low :)
    The 0x80073712 error is a reasonably common one - but badly documented.

    The problem here is whether this is actually a Windows problem, or an Adobe problem.

    Let's look at the Windows side first...

    Please follow the Windows Update Posting Instructions and post the requested data
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