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Windows 7: Windows Update error 8020002E

13 Mar 2014   #1

Windows 7 64bit
Windows Update error 8020002E


I tried to install some updates this morning, which failed with error 8020002E. The computer is running Windows 7 64bit, and I keep it regularly updated.

I have followed the instructions posted here:
Windows Update Posting Instructions

The SURT finished installing, sfc /scannow did not find any "integrity violations".

The CBS folder zipped up is 20MB, so I can't upload it. I've zipped up CBS.log and uploaded that. What else is needed?

Thanks for any help.

My System SpecsSystem Spec
13 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please post the CheckSUR.log file, and the latest file - there are no significant errors in the current CBS data

Which updates actually failed? - your error suggests that it's simply a case of the download not completing for some reason.
My System SpecsSystem Spec
13 Mar 2014   #3

Windows 7 64bit

CheckSUR.log says no errors, copied below. The latest CBSPersist is 11 MB.

I'm just trying to install the latest updates for my machine, namely:

None of them install.


Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 23.0
2014-03-13 08:55

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Seconds executed: 117
No errors detected
My System SpecsSystem Spec

18 Apr 2014   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

If you're still there, please post the C:\Windows\windowsupdate.log file - it may give us some clues
My System SpecsSystem Spec

 Windows Update error 8020002E

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