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Windows saying not genuine, MGADIAG report attached
Hi and a very good day to all,
The computer I am using constantly prompts that i am using a non-genuine windows and that is all, no "non-genuine logo" on the bottom right corner, no black screen. Just the prompt saying non genuine.
So, I thought I was clever (obviously I am not) and tried to change the product key using the OPTION TWO specified in Product Key Number - Change
An Error appeared... The error says
"On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text. Error: 0x8002801D"
Tried running the following commands on elevated command prompt, "slui.exe" and "slui.exe 3" and "slui.exe 0x2a 0x8002801D", but nothing happened.
So I ran the command
REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY HKU\S-1-5-20\Environment
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList"
and the following is the result...
However, I don't actually know what it means... hahaha...Code:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>REG QUERY HKU HKEY_USERS\.DEFAULT HKEY_USERS\S-1-5-19 HKEY_USERS\S-1-5-20 HKEY_USERS\S-1-5-21-300682061-1495161419-1774891691-1000 HKEY_USERS\S-1-5-18 C:\Windows\system32>REG QUERY HKU\S-1-5-20 HKEY_USERS\S-1-5-20\AppEvents HKEY_USERS\S-1-5-20\Console HKEY_USERS\S-1-5-20\Control Panel HKEY_USERS\S-1-5-20\Environment HKEY_USERS\S-1-5-20\EUDC HKEY_USERS\S-1-5-20\Keyboard Layout HKEY_USERS\S-1-5-20\Network HKEY_USERS\S-1-5-20\Printers HKEY_USERS\S-1-5-20\Software HKEY_USERS\S-1-5-20\System C:\Windows\system32>REG QUERY HKU\S-1-5-20\Environment HKEY_USERS\S-1-5-20\Environment TEMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp TMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion \ProfileList\S-1-5-20" HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1- 5-20 ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi ce Flags REG_DWORD 0x0 State REG_DWORD 0x0 C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion \ProfileList" HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList ProfilesDirectory REG_EXPAND_SZ %SystemDrive%\Users Default REG_EXPAND_SZ %SystemDrive%\Users\Default Public REG_EXPAND_SZ %SystemDrive%\Users\Public ProgramData REG_EXPAND_SZ %SystemDrive%\ProgramData HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1- 5-18 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1- 5-19 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1- 5-20 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1- 5-21-300682061-1495161419-1774891691-1000 C:\Windows\system32>
So, registered and account, and it says that i should attach a MGADIAG report and ask for help... so, attached below is the report... hope some guru/sifu may be kind to help the not-so-IT-savvy me in solving the problem.
Early thanks for the help and hope to hear from you guys in the forum soon... :)Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE22 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo= Windows Product ID: 00359-OEM-8992687-00007 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {3A6770EB-4703-4E7B-A41C-6AF2C3142D53}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130828-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine Microsoft Office Project Professional 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{3A6770EB-4703-4E7B-A41C-6AF2C3142D53}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-300682061-1495161419-1774891691</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K43SA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K43SA.210</Version><SMBIOSVersion major="2" minor="6"/><Date>20110926000000.000000+000</Date></BIOS><HWID>ABD03307018400FE</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65959</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63830</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: File name or class name not found during Automation operation: 'CreateObject' Windows Activation Technologies--> HrOffline: 0x8004FE22 HrOnline: N/A HealthStatus: 0x0000000000000800 Event Time Stamp: 3:14:2014 08:02 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration HWID Data--> HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAln1UZdIpWrqwAPR+Yj1CMWJvyBDi+S5z OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC _ASUS_ Notebook FACP _ASUS_ Notebook DBGP _ASUS_ Notebook HPET _ASUS_ Notebook MCFG _ASUS_ Notebook ECDT _ASUS_ Notebook SLIC _ASUS_ Notebook SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist ASF! INTEL HCG
Last edited by playerzaki2000; 15 Mar 2014 at 17:40. Reason: Lots of typos