csi unable to query store version

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  1. Posts : 11
    windows 7 home premium 64 bit
       #1

    csi unable to query store version


    windows update error 80073712

    .net framework v4.0.30319 cause problems with several programs not starting

    sfc /scannow produces "windows resource protection could not perform the requested operation"

    aaron stebners .net framework verification tool does have any problems until netfx40testapplication produces exit code -2146232576

    turn windows features on or off produces an empty window.

    system update readiness tool produces 1 error "csi unable to query store version"
    log files attached

    latest virus scan found 1 corrupted file:
    "C:\Users\Greg\AppData\Local\Temp\Low\{7014E919-2EAA-4158-AB8A-7483300316F4}.dll";"Corrupted executable file";"Moved to Virus Vault"
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #2

    With so many and varied issues, I think a Repair Install is in order. Blue text is a link to a tutorial.
      My Computer


  3. Posts : 11
    windows 7 home premium 64 bit
    Thread Starter
       #3

    Britton30, do you have any other ideas? using my windows 7 upgrade dvd, i get the following:

    the upgrade was cancelled.

    setup cant continue. restart the computer and restart setup. when prompted, try getting the latest updates.

    but i selected updates.
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    All I can think of is a https://www.sevenforums.com/customiza...ml#post2768706

    You could also try the Repair install by making your own installer, start at # 5.
    Repair Install
      My Computer


  5. Posts : 11
    windows 7 home premium 64 bit
    Thread Starter
       #5

    not sure a custom wallpaper will help me here.
    but i am attempting to download the windows 7 install. currently heidoc is experiencing problems with broken links.
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #6

    Sorry 'bout that, I meant this: System Restore

    Heidoc does get dodgy at times, I suspect they have a high load.
      My Computer


  7. Posts : 11
    windows 7 home premium 64 bit
    Thread Starter
       #7

    disk image from heidoc, did not work, same result as install disk.

    system restore did not work, probably because oldest restore point does not go far enough back.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx
    Repeat for the System log
    then zip both, and upload them.

    Also please upload the entire C:\Windows\Logs\CBS folder (compressed) - the data may give us a handle on what's happening.
      My Computer


  9. Posts : 11
    windows 7 home premium 64 bit
    Thread Starter
       #9

    from the file menu i couldnt save. i selected save events from right pane.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    CheckSUR shows the following problem...
    Code:
    Checking Packages
    (f) CSI Unable to Query Store Version 0x00000002
    From the looks of the event logs, you've been having a few problems for over a year - including your Apple apps, and .NET


    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


 
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