windows is genuine after explorer

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  1. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
       #1

    windows is genuine after explorer


    Hello people.
    Suddenly I'm getting a message that "Windows is not genuine", but if I'm opening explorer, going to system properties, just when is showing "windows is activated"
    the first message is going away. Otherwise it stays.
    Also (suddenly), I can open cbs.log straight on. (without I change owner or send it in a free area)
    Hoping that you understand my english the questions are : -Do I've to worry about my security? Why the behavior of Windows suddenly changed?
    Thank you.
    (I upload the 2 messages in 1 picture in the case it helps)
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2


    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Ooops! - sorry! please use this set of instructions instead.


    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx
      My Computer


  4. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
    Thread Starter
       #4

    Thanks so much for your response NoelDP.
    My system Dell XPS L702X
    Before one year I did a "clean install" with the iso for W7sp1, from 'Digital river' .
    Everything went well. I have also an image made with 'macrium'
    I had activated Win. easily with ABRbeta. Now I don't have time but in true I'm not also very sure for to do your suggestion
    because I'm in a safe situation. (I can even restore the whole image)
    My question was to a "guru" if e.g you smell a virus or an attacker... or any explanation what can bring such a behavior.
    Please don't take me wrong. Anyway tomorrow I'll have more time (now here is 10:40PM)
    Thanks again a lot.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    There are hundreds of possible reasons for a non--genuine notification such as you are getting.
    The MGADiag tool gives us enough data to be able to solve most of them, or at least to begin to do so. Without that data we can only guess - and perhaps make the situation worse.
      My Computer


  6. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
    Thread Starter
       #6

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5023147F-51C4-4781-9718-169A8DE8E9D3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5023147F-51C4-4781-9718-169A8DE8E9D3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1017328549-2461536652-4283225409</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System XPS L702X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A19</Version><SMBIOSVersion major="2" minor="6"/><Date>20120907000000.000000+000</Date></BIOS><HWID>5E053207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0892013
    Installation ID: 004843491382443333767695365400716140203684834041008895
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 31-Mar-14 3:49:57 AM
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    
    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAAABAAAABAABAAEAln1Aes1QXqxOY8C4vC3QK772zuQ+WOTTrFkucw==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    QA09   
      FACP   DELL    QA09   
      HPET   DELL    QA09   
      MCFG   DELL    QA09   
      SLIC   DELL    QA09   
      SSDT   DELL    PtidDevc
      ASF!   DELL    QA09   
      SSDT   DELL    PtidDevc
      SSDT   DELL    PtidDevc
      SSDT   DELL    PtidDevc
      UEFI   DELL    QA09   
      UEFI   DELL    QA09   
      UEFI   DELL    QA09
      My Computer


  7. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
    Thread Starter
       #7

    Hoping I'll not make worse my situation with all those informations in public, I uploaded the report.
    (it seems I'm more curious than afraid...)
    Following the instructions, I haven't edit or cover any information
    Thanks again for your time.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Noel would never ask you to post something that will give out your personal information.
    I follow most of his post; I would know.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    MS designed the tool specifically so that the output was safe to put into open forums - there is sufficient data for diagnosis, but not enough to endanger the security of your Product Key.

    Your problem is demonstrated in this line.
    Tampered Service: sppsvc

    Now we have to find out exactly what the tamper is.


    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    Copy and paste the output to your reply

    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  10. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
    Thread Starter
       #10

    Layback Bear, I didn't mean anything like you thought. Seven forum is my best and I trust it, even if few times I've been misunderstood
    (I believe my english are horrible... and the reason for this)
    Also the tool is from Microsoft, so nobody else would be responsible ...
    My last comment came because my knowledges are limited. Electronics are so complicate for me and there are people
    who are really good (e.g from universities , hackers etc). So I'm never sure what is possible... or not. I'm not able to control anything 100%.
    Please let us keep the thread in my problem.
      My Computer


 
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