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Windows 7: windows 7 x64 SP1 KB976932 failing, error code 802400D

05 Apr 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Unless you post the full CBS.log file, there is nothing I can/will do for you, because I don't have all the information I need.


My System SpecsSystem Spec
.
05 Apr 2014   #12
Anas78

windwos 7 prof 64 bit
 
 

Please check the attached file as requested.
My System SpecsSystem Spec
05 Apr 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is now clear.
The CBS log is clear apart from minor errors - and the error that you found.
Code:
2014-04-05 16:22:36, Info                  CSI    00000329 [SR] Repairing 1 components
2014-04-05 16:22:36, Info                  CSI    0000032a [SR] Beginning Verify and Repair transaction
2014-04-05 16:22:36, Info                  CSI    0000032b Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-tcpip_31bf3856ad364e35_6.1.7600.16385_none_c7cf31d5dd6b735a\netiougc.exe do not match actual file [l:24{12}]"netiougc.exe" :
  Found: {l:32 b:MS+a+YqXc/rJjWefcvKFbmvNVRLqKkcn1AMfi0yDwaU=} Expected: {l:32 b:EBXRQUrY6GkuFioA3BDNeOWRZkQ7lMOUWSgBalWmE4M=}
I'll post a fix for it in a few minutes.
My System SpecsSystem Spec
.

05 Apr 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - a78ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\a78ab
hit the enter key - if you get a 'Not Found' error try
DIR D:\a78ab
or
DIR E:\a78ab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\a78ab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
05 Apr 2014   #15
Anas78

windwos 7 prof 64 bit
 
 

Thanks Noel.

I downloaded the file to drive E:\ , followed same procedure, issued command :

XCOPY E:\a78ab C:\windows\winsxs /y /i /s /v /h

please check CBS log in the attachment.
My System SpecsSystem Spec
06 Apr 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the instructions exactly as given - they were written that way for a reason!
You almost certainly copied the files to the wrong destination - the SFC results haven't changed.
My System SpecsSystem Spec
06 Apr 2014   #17
Anas78

windwos 7 prof 64 bit
 
 

I already saved the file in c:\directory, but it gives me a message of (Volume in drive C is SYSTEM) when I typed DIR C:\a78ab , thats why i saved the file on E:\a78ab, then issued the command (XCOPY E:\a78ab C:\windows\winsxs /y /i /s /v /h ).

check the attached snapshots plz.
My System SpecsSystem Spec
06 Apr 2014   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Inthat case the proper commd uses c:\ in BOTH instances.
My System SpecsSystem Spec
06 Apr 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Make that e:\
!!
(on the phone)
My System SpecsSystem Spec
06 Apr 2014   #20
Anas78

windwos 7 prof 64 bit
 
 

ِِAlready did, first time from e:\ to e:\ , then from e:\ to c:\

error message was repeated twice on CBC log, now it appears 4 times on the log.

shall I xcopy the file (netiougc.exe) to C:\windows\SysWOW6 ?
My System SpecsSystem Spec
Reply

 windows 7 x64 SP1 KB976932 failing, error code 802400D




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