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Windows 7: windows 7 x64 SP1 KB976932 failing, error code 802400D

06 Apr 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

NO!

Your earlier post shows the command
XCOPY E:\a78ab C:\windows\winsxs /y /i /s /v /h

You MUST use the command
XCOPY E:\a78ab E:\windows\winsxs /y /i /s /v /h

If it produces an error message - please give exact details.
If not, then it should work.


My System SpecsSystem Spec
.
10 Apr 2014   #22
Anas78

windwos 7 prof 64 bit
 
 

Hi Noel,

sorry for the delay but I didn`t noticed your last reply.

I executed the command exactly as instructed by you, but still receive the same corrupted file msg on CBS Log as you can see in the attached files, please advice.
My System SpecsSystem Spec
11 Apr 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC scan still shows the same problem

Code:
 Line 10397: 2014-04-10 22:34:58, Info                  CSI    00000329 [SR] Repairing 1 components
 Line 10398: 2014-04-10 22:34:58, Info                  CSI    0000032a [SR] Beginning Verify and Repair transaction
 Line 10401: 2014-04-10 22:34:58, Info                  CSI    0000032c [SR] Cannot repair member file [l:24{12}]"netiougc.exe" of Microsoft-Windows-TCPIP, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
There's no doubt you got the command right this time, and I definitely uploaded the correct file so far as I can tell.

It looks to me as if the system is finding the wrong file - the found hash for the file matches the amd64 file rather than the wow64 version it should be finding.

maybe another tool would help isolate the cause.

Please download and save the file following to your desktop - http://www.sysnative.com/niemiro/apps/SFCFix.exe
double-click on it to run it, and accept the warnings.
After a few minutes, it will put a file SFCFix.txt on your desktop - please upload it to your reply.
My System SpecsSystem Spec
.

11 Apr 2014   #24
Anas78

windwos 7 prof 64 bit
 
 

Many thanks Noel for your support, which I really appreciated.

please find the requested log file in the attachment.
My System SpecsSystem Spec
11 Apr 2014   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - that looks as if it may have fixed the problem.
Please run another SFC /SCANNOW and post the new CBS.log file.
My System SpecsSystem Spec
11 Apr 2014   #26
Anas78

windwos 7 prof 64 bit
 
 

Yes, it`s really great, it finally works and finally got the below message :

"Windows Resource Protection did not find any integrity violations".

I`m currently trying to download SP1 & will update you soon, plz check the attached CBS file.
My System SpecsSystem Spec
11 Apr 2014   #27
Anas78

windwos 7 prof 64 bit
 
 

Same error code message again, I tried to download this update since more than a Year, only 73.6 MB remains to download out of 892.6 MB for the SP, but it fails again using Windows update installation.

I will try to download and install stand-alone package for this service pack & will update you soon..

Thanks again Noel.
My System SpecsSystem Spec
11 Apr 2014   #28
Anas78

windwos 7 prof 64 bit
 
 

Finally, installation done successfully from stand-alone package, after clearing all system corrupted files.

Many thanks for you Noel and for all your provided support, which leaded to resolve my problem

Thanks again & Regards,
My System SpecsSystem Spec
11 Apr 2014   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Well done! - I was about to suggest that when I saw your first response :)

Good luck with it!
My System SpecsSystem Spec
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 windows 7 x64 SP1 KB976932 failing, error code 802400D




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