windows 7 x64 SP1 KB976932 failing, error code 802400D

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Unless you post the full CBS.log file, there is nothing I can/will do for you, because I don't have all the information I need.
      My Computer


  2. Posts : 23
    windwos 7 prof 64 bit
    Thread Starter
       #12

    Please check the attached file as requested.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    CheckSUR is now clear.
    The CBS log is clear apart from minor errors - and the error that you found.
    Code:
    2014-04-05 16:22:36, Info                  CSI    00000329 [SR] Repairing 1 components
    2014-04-05 16:22:36, Info                  CSI    0000032a [SR] Beginning Verify and Repair transaction
    2014-04-05 16:22:36, Info                  CSI    0000032b Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-tcpip_31bf3856ad364e35_6.1.7600.16385_none_c7cf31d5dd6b735a\netiougc.exe do not match actual file [l:24{12}]"netiougc.exe" :
      Found: {l:32 b:MS+a+YqXc/rJjWefcvKFbmvNVRLqKkcn1AMfi0yDwaU=} Expected: {l:32 b:EBXRQUrY6GkuFioA3BDNeOWRZkQ7lMOUWSgBalWmE4M=}
    I'll post a fix for it in a few minutes.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I've uploaded a file - a78ab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\a78ab
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\a78ab
    or
    DIR E:\a78ab



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\a78ab <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  5. Posts : 23
    windwos 7 prof 64 bit
    Thread Starter
       #15

    Thanks Noel.

    I downloaded the file to drive E:\ , followed same procedure, issued command :

    XCOPY E:\a78ab C:\windows\winsxs /y /i /s /v /h

    please check CBS log in the attachment.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Please follow the instructions exactly as given - they were written that way for a reason!
    You almost certainly copied the files to the wrong destination - the SFC results haven't changed.
      My Computer


  7. Posts : 23
    windwos 7 prof 64 bit
    Thread Starter
       #17

    I already saved the file in c:\directory, but it gives me a message of (Volume in drive C is SYSTEM) when I typed DIR C:\a78ab , thats why i saved the file on E:\a78ab, then issued the command (XCOPY E:\a78ab C:\windows\winsxs /y /i /s /v /h ).

    check the attached snapshots plz.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    Inthat case the proper commd uses c:\ in BOTH instances.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Make that e:\
    !!
    (on the phone)
      My Computer


  10. Posts : 23
    windwos 7 prof 64 bit
    Thread Starter
       #20

    ِِAlready did, first time from e:\ to e:\ , then from e:\ to c:\

    error message was repeated twice on CBC log, now it appears 4 times on the log.

    shall I xcopy the file (netiougc.exe) to C:\windows\SysWOW6 ?
      My Computer


 
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