Important updates not downloading (code 80070B9)

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  1. Posts : 22
    Windows 7 home premium 64bit
    Thread Starter
       #11

    using google I have found that 3 = manual and 2 = automatic.

    I have tried changing the 3 to 2 but get the message "error editing value - cannot edit start: error writing the values new content
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    It's best to use the services.msc control panel, rather than registry edit -

    Click on the Start orb
    in the Search box, type Services.msc and hit the Enter key
    Look in the list for the Windows Modules Installer service
    double-click on its entry
    and in the General tab, select Automatic from the drop-down box. CLick Apply and OK.

    If you still get an error, then we have permissions problems, and will have to address those.
      My Computer


  3. Posts : 22
    Windows 7 home premium 64bit
    Thread Starter
       #13

    Ok, I have used the services.msc, and selected auto, apply. And ok. Navigated to windows update and told to restart.

    Restarted as requested, I then went straight back into services.msc and found that it had reverted back to manual.

    I changed it to auto again then clicked windows update. It's then carried out a lengthy "checking for updates" before asking to restart again.

    It says "restart your computer to install important updates, windows can't update important files and services while the system is using them. Save any open files and restart the computer, and then try to check for new updates"

    I am in selective startup via msconfig
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    You need to change the service to Auto, click OK and immediately restart - do nothing else in the meantime, or it will reset the flag to manual (which is the normal setting, and reverts after the reboot).
    Please try that - only after the reboot should you attempt Windows Update again
      My Computer


  5. Posts : 22
    Windows 7 home premium 64bit
    Thread Starter
       #15

    Ok, I changed to auto, apply, ok, then restarted the pc. Clicked windows update, says check for updates then quickly says "restart your computer, windows can't update while system is using them"

    I have tested changing to auto, apply, ok, restart then going straight back into services to find it reverts to manual, it don't seem to hold the auto setting?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    It's not supposed to hold the setting - the reboot logic sets it back to manual at the end of the startup processing, in theory.
    Windows Update itself is usually the only thing that sets it to Automatic.

    Please post the new windowsupdate.log file - it may show what's happening now.
      My Computer


  7. Posts : 22
    Windows 7 home premium 64bit
    Thread Starter
       #17

    new log attached

    and windows log file
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    This error appears in the CBS.log directly after the reboot -
    Code:
    2014-04-05 11:15:43, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f8
    2014-04-05 11:15:43, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x150f140->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 22081760 (0x0150f0e0))[gle=0xd0190005]
    2014-04-05 11:15:43, Error                 CSI    00000008@2014/4/5:10:15:43.899 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
    [gle=0x80004005]
    2014-04-05 11:15:44, Info                  CBS    Succesfully flushed NtfsLog.etl
    It seems to relate to problems accessing the COMPONENTS hive - or at least part of it.
    However, CheckSUR goes through that area pretty thoroughly. and I would have expected it to show up any problems there.

    It may simply be that the transaction manager is broken...
    lets try the time-honoured fix :)

    Delete all files (*.*) from C:\Windows\System32\config\TxR, next run fsutil resource setautoreset true C:\


    Open an Elevated Command Prompt.

    At the prompt, run the following commands.

    DEL C:\Windows\System32\config\TxR\*.* /q
    DEL C:\Windows\System32\config\TxR\*.* /ah /q
    fsutil resource setautoreset true C:\

    then wait 10 minutes, and reboot - then try Windows Update
      My Computer


  9. Posts : 22
    Windows 7 home premium 64bit
    Thread Starter
       #19

    Not had a chance to try this yet, been a little hectic. Will report back as soon as I get the chance
      My Computer


  10. Posts : 22
    Windows 7 home premium 64bit
    Thread Starter
       #20

    That did that trick :-D after 9 updates the pc is now fully up to date. Thanks for your help
      My Computer


 
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