Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Important updates not downloading (code 80070B9)

31 Mar 2014   #1
Joeturbo

Windows 7 home premium 64bit
 
 
Important updates not downloading (code 80070B9)

I have tried downloading 2 important security updates (KB2446710 & KB2478662) and get the following error message Code 80070BC9.

I have tried rebooting in clean boot mode but still have the same message, can anyone help.

Thanks


My System SpecsSystem Spec
.
31 Mar 2014   #2
Joeturbo

Windows 7 home premium 64bit
 
 

same problem occurs with optional update KB2830477
My System SpecsSystem Spec
01 Apr 2014   #3
Joeturbo

Windows 7 home premium 64bit
 
 

Any ideas guys?
My System SpecsSystem Spec
.

01 Apr 2014   #4
Joeturbo

Windows 7 home premium 64bit
 
 

I now don't get an option of any updates, I just constantly get the message "restart your computer to install important updates"
My System SpecsSystem Spec
01 Apr 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
01 Apr 2014   #6
Joeturbo

Windows 7 home premium 64bit
 
 

Many thanks, I will follow the instructions and post on Thursday
My System SpecsSystem Spec
03 Apr 2014   #7
Joeturbo

Windows 7 home premium 64bit
 
 

I have followed the steps, surt installed, sfc scan complete with no problems, I clicked windows update and it just tells me to restart the pc. Please find cbs.zip attached
My System SpecsSystem Spec
03 Apr 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the problem as shown in the CBS.log
Code:
2014-04-03 12:22:39, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x155f8a0
2014-04-03 12:22:39, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2014-04-03 12:22:39, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f8
2014-04-03 12:22:39, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x155eb80->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 22407968 (0x0155eb20))[gle=0xd0190005]
2014-04-03 12:22:39, Error                 CSI    00000008@2014/4/3:11:22:39.079 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-04-03 12:22:39, Info                  CBS    Succesfully flushed NtfsLog.etl
2014-04-03 12:22:39, Info                  CBS    Succesfully added NtfsLog.etl to WER Report
2014-04-03 12:22:39, Error                 CSI    00000009 (F) STATUS_RM_NOT_ACTIVE #154# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x155eb80->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 22408440 (0x0155ecf8))[gle=0xd0190005]
2014-04-03 12:22:39, Error                 CSI    0000000a@2014/4/3:11:22:39.849 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-04-03 12:22:39, Info                  CBS    Succesfully flushed NtfsLog.etl
2014-04-03 12:22:39, Info                  CBS    Succesfully added NtfsLog.etl to WER Report
2014-04-03 12:22:40, Error                 CSI    0000000b (F) STATUS_RM_NOT_ACTIVE #153# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_SET_VALUE), kn = [ml:58{29},l:56{28}]"\Registry\Machine\COMPONENTS", key = NULL, disp = (null))[gle=0xd0190005]
2014-04-03 12:22:40, Info                  CSI    0000000c Warning: Failed to delete pending transaction content. Error code: STATUS_RM_NOT_ACTIVE
I need to do some research and see what I can find.
back later (maybe tomorrow)
My System SpecsSystem Spec
03 Apr 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My System SpecsSystem Spec
04 Apr 2014   #10
Joeturbo

Windows 7 home premium 64bit
 
 

The first thing I noticed on the link is "This article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you."?

I have never used registry so am a little out of my depth.

I have opened "regedit" as admin. navigated to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller\Start"

when double clicking this to edit I don't see a manual/auto option. only the details below

Edit DWORD (32-bit) value
value name - start
value data - 3
base - headecimal

What should I change?
My System SpecsSystem Spec
Reply

 Important updates not downloading (code 80070B9)




Thread Tools




Similar help and support threads
Thread Forum
Important Updates Disappear?
I have my PC set to Notify me of Important Updates, but not download or install them. On at least 2 different occasions over the past 2 months I seen maybe 17 -19 Important Updates shown when I open Updates, but chose not to install them at that moment because I was doing other things. When I...
Windows Updates & Activation
windows update error code 800706F7 54 important updates failed
Hi when running windows update all the updates fail and give the error code 800706F7. I have retried 3 times all to the same result. i have searched for this error code and the only results i found was about removing a previous 2014 update but this was not on my computer. i have ran the System...
Windows Updates & Activation
Trouble downloading the new Windows Updates, code 80073712
Windows 7 Home Premium 64 bit I ran the SFC /SCANNOW command, and says that there were corrupt files and couldn't repair them. I also ran the System Update Readiness Tool before doing this step. I've attached the CBS .rar file. Thanks for your help! ...
Windows Updates & Activation
Error Code 800B0100 8 important updates
Having issues with getting a few updates to install on my new pc. Fresh install of Windows 7. the updates in question are: KB2604115 KB2656373 KB2686831 KB2507618 KB2660649 KB2698365 KB2484033 KB2522422
Windows Updates & Activation
Important updates not downloading - KB2570947, 2460011, 2510690
These updates won't download/install: KB2570947 (368KB) (tried downloading this by itself and it pauses on 34%) KB2460011 (28.2MB) KB2510690 (389MB) Can anybody help?
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:49.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App