installing update during shutdown

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  1. Posts : 247
    Win7, home premium, 64 bit
    Thread Starter
       #11

    I would be happy to do this but for the life of me I can't find the "download" on the page with the instructions. Give me a hint.
      My Computer

  2.   My Computer


  3. Posts : 247
    Win7, home premium, 64 bit
    Thread Starter
       #13

    I downloaded thge Readiness tool you suggested. and selected the appropriate download for my system. It installed apparently properly (it said so) but I cannot locate it anywhere on my system. If it automatically runs, it hasn't improved any. I still can't download IE 10 to update my IE 8. It just won't complete. Is there anyway to delete IE 8 and then download IE 10?
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    The posting instructions tell you exactly what to do - please read and follow them.
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  5. Posts : 247
    Win7, home premium, 64 bit
    Thread Starter
       #15

    What posting instructions? Do you mean installation instructions? If so I followed them to the letter.
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  6. Posts : 17,322
    Win 10 Pro x64
       #16

    Retiredbill said:
    What posting instructions? Do you mean installation instructions? If so I followed them to the letter.
    Windows Update Posting Instructions
    3. Windows Update Error Codes

    In your post, you need to specify what error codes/messages you are receiving when an update fails. The screenshot below shows where error codes are displayed:


    4. Log Collection


    The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.
    Navigate to the following folder:
    C:\Windows\Logs
    Right-click and on the CBS folder and select Copy.
    Minimise all open windows and right-click on your Desktop, then select Paste.
    Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
    A file, CBS.zip should appear on your Desktop.


    Your post should include the error codes from step #3 and the CBS.zip file created in step #4. Here's how to attach it to your post:

    Screenshots and Files - Upload and Post in Seven Forums
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  7. Posts : 247
    Win7, home premium, 64 bit
    Thread Starter
       #17

    Here goes. There error code I get when the IE 10 update fails is code 9c59. My current IE is version 8. I have even tried updating to version 10 with no success.
    I am attaching 2 files. One is the CBS.zip and the other is the system info. Good luck
    I tried uploading the 2 files and got the following message;
    Server Error
    500 - Internal Server Error
    There is a problem with the resource you are looking for, andit cannot be displayed.
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  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #18
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  9. Posts : 247
    Win7, home premium, 64 bit
    Thread Starter
       #19

    I followed those steps in the posting instructions exactly. Then I got the listed error message when I tried posting.
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  10. Posts : 17,322
    Win 10 Pro x64
       #20

    That error is probably from the file size being too large. Do you have a dropbox or onedrive that you can upload the file to and post a link?
      My Computer


 
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