Windows update error - 8E5E03FB & 80070490

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  1. Posts : 41
    Windows 7 Ultimate x64
       #1

    Windows update error - 8E5E03FB & 80070490


    I am using a Windows 7 ultimate 64 Bit OS. I am unable to update using windows update. Attached the screenshot of the error. I also tried manually downloading the KBs from microsoft and installing it, but it failed as well. Also attached the screenshot of the SFC scan outcome.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Your SFC scan shows the following errors...
    Code:
     Line 12577: 2014-04-02 09:45:46, Info                  CSI    0000033a [SR] Repairing 5 components
     Line 12578: 2014-04-02 09:45:46, Info                  CSI    0000033b [SR] Beginning Verify and Repair transaction
     Line 12581: 2014-04-02 09:45:46, Info                  CSI    0000033d [SR] Cannot repair member file [l:22{11}]"kartika.ttf" of Microsoft-Windows-Font-TrueType-Kartika, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12584: 2014-04-02 09:45:46, Info                  CSI    0000033f [SR] Cannot repair member file [l:24{12}]"kartikab.ttf" of Microsoft-Windows-Font-TrueType-Kartika, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12587: 2014-04-02 09:45:46, Info                  CSI    00000341 [SR] Cannot repair member file [l:22{11}]"kalinga.ttf" of Microsoft-Windows-Font-TrueType-Kalinga, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12590: 2014-04-02 09:45:46, Info                  CSI    00000343 [SR] Cannot repair member file [l:24{12}]"kalingab.ttf" of Microsoft-Windows-Font-TrueType-Kalinga, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12593: 2014-04-02 09:45:46, Info                  CSI    00000345 [SR] Cannot repair member file [l:16{8}]"kaiu.ttf" of Microsoft-Windows-Font-TrueType-DFKaiSB, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12596: 2014-04-02 09:45:47, Info                  CSI    00000347 [SR] Cannot repair member file [l:20{10}]"kokila.ttf" of Microsoft-Windows-Font-TrueType-Kokila, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12599: 2014-04-02 09:45:47, Info                  CSI    00000349 [SR] Cannot repair member file [l:22{11}]"kokilab.ttf" of Microsoft-Windows-Font-TrueType-Kokila, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12602: 2014-04-02 09:45:47, Info                  CSI    0000034b [SR] Cannot repair member file [l:22{11}]"KhmerUI.ttf" of Microsoft-Windows-Font-TrueType-KhmerUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 12605: 2014-04-02 09:45:47, Info                  CSI    0000034d [SR] Cannot repair member file [l:24{12}]"KhmerUIb.ttf" of Microsoft-Windows-Font-TrueType-KhmerUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    I can try and fix those tonight - but more worrying are these errors from your CheckSUR report...
    Code:
    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI044F~1.MUM  Expected file name Microsoft-Windows-Shell-MultiplayerInboxGames-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI044F~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI05EA~1.MUM  Expected file name Microsoft-Windows-Telnet-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI05EA~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI08F3~1.MUM  Expected file name Microsoft-Windows-SearchEngine-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI08F3~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI1BEF~1.MUM  Expected file name Microsoft-Windows-Shell-PremiumInboxGames-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI1BEF~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI2F81~1.MUM  Expected file name Microsoft-Windows-RDC-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI2F81~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI438B~1.MUM  Expected file name Microsoft-Windows-SimpleTCP-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI438B~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI4FDD~1.MUM  Expected file name Microsoft-Windows-RecDisc-SDP-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI4FDD~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI5D8F~1.MUM  Expected file name Microsoft-Windows-RasRip-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI5D8F~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI638F~1.MUM  Expected file name Microsoft-Windows-StickyNotes-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI638F~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MI9FEC~1.MUM  Expected file name Microsoft-Windows-SnippingTool-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MI9FEC~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MIA0E0~1.MUM  Expected file name Microsoft-Windows-Shell-HomeGroup-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MIA0E0~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MIB43F~1.MUM  Expected file name Microsoft-Windows-RemoteAssistance-Package-Client~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MIB43F~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MICCC9~1.MUM  Expected file name Microsoft-Windows-SNMP-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MICCC9~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MICF80~1.MUM  Expected file name Microsoft-Windows-SUA-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MICF80~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MID677~1.MUM  Expected file name Microsoft-Windows-TabletPC-OC-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MID677~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MID8A2~1.MUM  Expected file name Microsoft-Windows-SecureStartup-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MID8A2~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MIEA86~1.MUM  Expected file name Microsoft-Windows-Shell-InboxGames-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MIEA86~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MIEAFB~1.MUM  Expected file name Microsoft-Windows-TerminalServices-MiscRedirection-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MIEAFB~1.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\MIEE5B~1.MUM  Expected file name Microsoft-Windows-Printing-PremiumTools-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\MIEE5B~1.cat

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  3. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi NoelDP, Thanks for the response. As requested, I have uploaded the 'Components' file in dropbox and below is the link for the same.

    https://www.dropbox.com/s/0rnw1jmpeo...COMPONENTS.zip
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    There's something amiss there - the compression ratio is not right.
    I'll have to check it the hard way and get back to you.
      My Computer


  5. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #5

    NoelDP said:
    There's something amiss there - the compression ratio is not right.
    I'll have to check it the hard way and get back to you.
    Sure NoelDP, Thanks for the help.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    I've had a look though the file in regedit, and I can't see anything actually wrong - which doesn't mean there it's all OK, simply that I coundn't see it.
    The file is rather small for a Win7 x64, and it's not compressing as much as normal.

    Let's carry on anyhow -

    I think we'd best run a CHKDSK, since the error type here is such that it indicates a problem with the File Tables in NTFS.


    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.

    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
    The chkdsk will take a few hours depending on the size of the drive, so be patient!
    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run CheckSUR again, and we'll see if that's made any difference.
      My Computer


  7. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #7

    NoelDP said:
    I've had a look though the file in regedit, and I can't see anything actually wrong - which doesn't mean there it's all OK, simply that I coundn't see it.
    The file is rather small for a Win7 x64, and it's not compressing as much as normal.

    Let's carry on anyhow -

    I think we'd best run a CHKDSK, since the error type here is such that it indicates a problem with the File Tables in NTFS.


    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.

    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
    The chkdsk will take a few hours depending on the size of the drive, so be patient!
    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run CheckSUR again, and we'll see if that's made any difference.
    Below link has the latest CBS files.

    https://www.dropbox.com/home/Windows%20Components
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    That link is only valid on your computer - you need tofirst make usre that the file is in the Public folder, then right-click on the uploaded file and select 'Copy public link'.
    paste the new link into your reply.
      My Computer


  9. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #9

    NoelDP said:
    That link is only valid on your computer - you need tofirst make usre that the file is in the Public folder, then right-click on the uploaded file and select 'Copy public link'.
    paste the new link into your reply.
    Sorry Noeldp... Below is the link

    https://www.dropbox.com/s/pdyg97fyt1...BS04072014.zip
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    This is a first attempt at a clearance - depending on permissions for the affected files, it may or may not work.

    I've uploaded a file - svdaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder svdaa in the same place.

    inside the folder there should be a single file svdaa.bat
    right-click on it and select Run As Administrator

    A Command Prompt windows should flash up and rapidly disappear - if not, please copy the content to your reply.

    If it does run through OK, run another CheckSUR, and post the resulting CheckSUR.log file.
      My Computer


 
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