Windows update error - 8E5E03FB & 80070490

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  1. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #11

    NoelDP said:
    This is a first attempt at a clearance - depending on permissions for the affected files, it may or may not work.

    I've uploaded a file - svdaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder svdaa in the same place.

    inside the folder there should be a single file svdaa.bat
    right-click on it and select Run As Administrator

    A Command Prompt windows should flash up and rapidly disappear - if not, please copy the content to your reply.

    If it does run through OK, run another CheckSUR, and post the resulting CheckSUR.log file.
    I have run the file you suggested, attached Checksur.log file in the below location

    https://www.dropbox.com/s/7l6qrzv472...BS04082014.zip
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Looks like you ran SFC, but not CheckSUR - I really only needed CheckSUR :)
    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.
      My Computer


  3. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #13

    NoelDP said:
    Looks like you ran SFC, but not CheckSUR - I really only needed CheckSUR :)
    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.
    My mistake... Have attached the CBS log post CheckSur in the below link.

    https://www.dropbox.com/s/i3hy3f3in9...BS04092014.zip
      My Computer


  4. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #14

    svaidy said:
    NoelDP said:
    Looks like you ran SFC, but not CheckSUR - I really only needed CheckSUR :)
    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.
    My mistake... Have attached the CBS log post CheckSur in the below link.

    https://www.dropbox.com/s/i3hy3f3in9...BS04092014.zip
    Kindly ignore my previous link. Below is the updated link

    https://www.dropbox.com/s/4wt7qclqhc...BS04102014.zip
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    Sorry it's been a slow turnaround - been occupied in 'real life' - or what passes for it, anyhow :)

    CheckSUR hasn't changed - which probably means that the file deletions didn't happen. but didn't stop the batch file as I expected it to. My fault.

    Now we'll have to get a little creative :)

    I need to delete these files, but the system permissions are such that they won't let me do it under normal circumstances.

    I'm going to get someone else to check my work this time, because if I do get it wrong, it could have consequences...

    Back as soon as I get approval - but it could be the weekend, so don't go away!
      My Computer


  6. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #16

    NoelDP said:
    Sorry it's been a slow turnaround - been occupied in 'real life' - or what passes for it, anyhow :)

    CheckSUR hasn't changed - which probably means that the file deletions didn't happen. but didn't stop the batch file as I expected it to. My fault.

    Now we'll have to get a little creative :)

    I need to delete these files, but the system permissions are such that they won't let me do it under normal circumstances.

    I'm going to get someone else to check my work this time, because if I do get it wrong, it could have consequences...

    Back as soon as I get approval - but it could be the weekend, so don't go away!
    Sure Noeldp, Will keep my fingers crossed :)
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    If we're lucky, this will do what's needed, without affecting anything else.

    I've uploaded a file - svdab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder svdab in the same place.

    inside the folder there should be a single file svdaa.bat
    right-click on it and select Run As Administrator

    A Command Prompt windows should flash up and rapidly disappear - if not, please copy the content to your reply.

    If it does run through OK, it'll create a file npres.txt on your desktop - please upload that so we can see what worked/failed.

    Then run another CheckSUR, and post the resulting CheckSUR.log file.
      My Computer


  8. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #18

    I am done with the steps. Below is the attached link for Checksur & npres.

    Npres - https://www.dropbox.com/s/1381tzph8z1mwz5/npres.txt

    CBS - https://www.dropbox.com/s/tmg9utktaf...BS04132014.zip
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    The output from my commands is a little more extensive than I'd expected! - however, it seems to have done what I wanted :)

    However, it hasn't changed the output from CheckSUR in the way I was looking for

    Let's try going at it another way...


    Please download and save to your desktop the SFCFix tool, from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe
    once saved, please run the file, and accept the warnings.
    When complete it will create a file SFCFix.txt on your desktop - please upload that to your reply.
      My Computer


  10. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #20

    NoelDP said:
    The output from my commands is a little more extensive than I'd expected! - however, it seems to have done what I wanted :)

    However, it hasn't changed the output from CheckSUR in the way I was looking for

    Let's try going at it another way...


    Please download and save to your desktop the SFCFix tool, from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe
    once saved, please run the file, and accept the warnings.
    When complete it will create a file SFCFix.txt on your desktop - please upload that to your reply.
    Attached the SFCfix.txt
      My Computer


 
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