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Windows 7: Start and message cant log on security press esp or power key

06 Apr 2014   #1

Windows 7 Home Premium (x64)bit build 7601
Start and message cant log on security press esp or power key

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PHMYG-8P49Q-9226R
Windows Product Key Hash: oeHsWoa/t6LkJJJczOsuqlDB1Bg=
Windows Product ID: 00359-030-5523596-85935
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AF4E3453-3E19-44A4-A03F-8F46E6CE5C67}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AF4E3453-3E19-44A4-A03F-8F46E6CE5C67}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9226R</PKey><PID>00359-030-5523596-85935</PID><PIDType>5</PIDType><SID>S-1-5-21-1771932861-815624741-3307261655</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="7"/><Date>20130318000000.000000+000</Date></BIOS><HWID>62163F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-030-552359-01-1033-7601.0000-0362014
Installation ID: 022284116783330852043982058672899230254265078060227043
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: 9226R
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/7/2014 11:08:26 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:6:2014 18:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable

Hope I have followed procedure. And right thread.
New computer around 8 weeks and had problems first off base engine not working fixed that but now and then have the above message and have to power down as escape not working and even using Diag tool above got not responding then it did work.

I haven't got a clue how to find out the problem Guys. Any ideas?

My System SpecsSystem Spec
26 Apr 2014   #2

Windows 7 Home Premium (x64)bit build 7601

Still having problems on boot - busy busy all the time - then try ctrl+alt+delete for task master to check and get the same message cant log on security try escape or use the power down switch to shut down. Sometimes it then boots to the window where you get the choice to start normally or safe mode I start normally and its fine.

Doing every other time just about.

Surely someone has a suggestion - cant be the only on - and this is the third OS disc - which should mean third time lucky as first two off a family pack were dodgy so bought a new one works fine except for this - first off base engine didnt start but once started - OK now this log on business when I am only user as Admin.
My System SpecsSystem Spec
26 Apr 2014   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please upload your event logs...

Please open Event Viewer
In the left pane, navigate to the Windows Logs
right-click on Applications and select 'Save all events as...' save as Apps.evtx
repeat for the System logs - save as Sys.evtx
Compress both files, and attach to your reply or upload to your favourite fileshare site (preferably Dropbox or OneDrive/SkyDrive) and post a link in your reply

Are you running with UAC disabled? if so, please set it back to defaults.

My System SpecsSystem Spec

28 Apr 2014   #4

Windows 7 Home Premium (x64)bit build 7601

Yes I was running UAC as it came which was not default - thanks for that -have now put it right to default. Will now go and find event viewer etc.
My System SpecsSystem Spec

 Start and message cant log on security press esp or power key

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