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Windows Genuine and Activation Issue
Background information:
I have an old laptop that came with Windows 7 Home Premium 32-bit. My laptop had a ton of junk on it. So I decided to do a factory reset and start all over. This was about a month ago.
The sticker on the bottom of the laptop was no longer readable. I used a Key Finder program to grab the Windows key.
I received no Windows installation disc with the laptop. I downloaded the Windows 7 Home Premium 32-bit ISO from digitalrivercontent.
I installed Windows. Everything was fine until yesterday. I had shut off my computer so Windows updates would install. I rebooted my laptop and got the following error message:
Error Code 0xC004F063
The software licensing service reported that the computer BIOS is missing a required license.
In the lower right-hand corner of my monitor is the message:
Windows 7
Build 7601
This copy of Windows is not genuine
I searched Google and read the forums to find out how to resolve the issue. I was quite surprised to read on the forum how it is assumed that the Windows software must be an illegal copy or that the user must have entered the wrong key. Those are very bold and erroneous assumptions to make. While it may be true I got my copy of Windows from Microsoft's digitalrivercontent website, I purchased a Windows key when I bought my laptop, I did not receive a Windows installation disc with my laptop, and no one informed me that if I did a factory reset that I would have to buy Windows all over again. I should be able to enter the key and use the software without any error messages.
Below are the results from running MGADiag.exe. The key I entered matches *****-*****-JKHXW-D9W83-FJQKD (with the *'s filled in of course).
I also ran WindowsActivationUpdate.exe. When I did, I was sent to a webpage that stated, "Thank you for running an evaluation version of Windows 7. Because the evaluation version has expired, you must purchase genuine Windows. Not to worry, we can help you with that."
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U= Windows Product ID: 00359-OEM-8992687-00249 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {47BBB668-35E5-4E19-838F-25FF3EDE9BEE}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130828-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{47BBB668-35E5-4E19-838F-25FF3EDE9BEE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1969859907-456572308-780527850</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2958 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>18CN33WW(V2.06) </Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS><HWID>D2EA3507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800249-02-1033-7601.0000-1092014 Installation ID: 015985770996365882586331056815293943685101850490095265 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: FJQKD License Status: Notification Notification Reason: 0xC004F063. Remaining Windows rearm count: 3 Trusted time: 4/19/2014 9:10:10 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqhMUxTOen/moS7JiCrcJw7RqOsyMkbK OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP LENOVO CB-01 DBGP LENOVO CB-01 HPET LENOVO CB-01 BOOT PTLTD $SBFTBL$ MCFG LENOVO CB-01 SLIC LENOVO CB-01 SSDT PmRef CpuPm SSDT PmRef CpuPm SSDT PmRef CpuPm