Not Running Genuine Windows

Wakkarr · 12 May 2014

Link to Onedrive with CBS.log below.

https://onedrive.live.com/redir?resi...nt=file%2c.log

NoelDP · 12 May 2014

Nothing appears to have happened - this is usually because of miscommunication or typos...
Let's see what may have happened.
Please open an Elevated Command prompt, and run the following commands.

DIR C:\wkrae
DIR C:\Windows\wkrae /S

Post the results

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Wakkarr · 12 May 2014

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>DIR C:\wkrae
 Volume in drive C has no label.
 Volume Serial Number is 7A5C-E84F

 Directory of C:\wkrae

12/05/2014  10:53 PM    <DIR>          .
12/05/2014  10:53 PM    <DIR>          ..
12/05/2014  10:53 PM    <DIR>          amd64_hidserv.inf_31bf3856ad364e35_6.1.76
00.16385_none_a5cbab96e62548af
12/05/2014  10:53 PM    <DIR>          amd64_mdmboca.inf_31bf3856ad364e35_6.1.76
00.16385_none_a1b25faa0f4a1e75
12/05/2014  10:53 PM    <DIR>          amd64_mdmdyna.inf_31bf3856ad364e35_6.1.76
00.16385_none_3fc3cdc566be92b0
12/05/2014  10:53 PM    <DIR>          amd64_mdmgl002.inf_31bf3856ad364e35_6.1.7
600.16385_none_cd40cafb48dc17c1
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-bth-user_31bf3856
ad364e35_6.1.7601.17514_none_c33f455aebcd9dbb
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-cmiadapter_31bf38
56ad364e35_6.1.7600.16385_none_1a0a2ba42ae425ff
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-cmiadapter_31bf38
56ad364e35_6.1.7601.17514_none_1c3b3f6c27d2a999
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-comctl32-v5.resou
rces_31bf3856ad364e35_6.1.7600.16385_zh-cn_1e451fe096b5e5df
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-comctl32-v5.resou
rces_31bf3856ad364e35_6.1.7600.16385_zh-hk_1cf0186e9791586f
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-comctl32-v5.resou
rces_31bf3856ad364e35_6.1.7600.16385_zh-tw_22415d369426c24f
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-ehome-ehitvhost_3
1bf3856ad364e35_6.1.7600.16385_none_70ce67661abe81ac
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-font-fms.resource
s_31bf3856ad364e35_6.1.7600.16385_zh-cn_ddd3dce8899a66c5
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-font-fms.resource
s_31bf3856ad364e35_6.1.7600.16385_zh-hk_eb88050a81e35fb5
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-font-fms.resource
s_31bf3856ad364e35_6.1.7600.16385_zh-tw_b4d76dc2a0a2a6d5
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-o..calmediadisc-s
tyles_31bf3856ad364e35_6.1.7600.16385_none_dac1eab162daeb45
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-s..chrecognizeren
u.ale_31bf3856ad364e35_6.1.7600.16385_en-us_2a26b846c28f1791
12/05/2014  10:53 PM    <DIR>          amd64_microsoft-windows-security-spp-ux_3
1bf3856ad364e35_6.1.7601.17514_none_b9e7a42ab571bbb9
12/05/2014  10:53 PM    <DIR>          amd64_microsoft.backgroun..nt.module.reso
urces_31bf3856ad364e35_6.1.7600.16385_en-us_e0e7b1171f7308f0
12/05/2014  10:53 PM    <DIR>          amd64_netfx-ngen_exe_b03f5f7f11d50a3a_6.1
.7601.17514_none_046c078df2caf5d8
12/05/2014  10:53 PM    <DIR>          amd64_prnrc00b.inf.resources_31bf3856ad36
4e35_6.1.7600.16385_en-us_dcb90c9db669fa31
12/05/2014  10:53 PM    <DIR>          msil_ehiproxy_31bf3856ad364e35_6.1.7601.1
7514_none_93fd0d14da3c9163
12/05/2014  10:53 PM    <DIR>          wow64_microsoft-windows-com-base_31bf3856
ad364e35_6.1.7600.16385_none_7437d270749746e5
12/05/2014  10:53 PM    <DIR>          wow64_microsoft-windows-wmi-core_31bf3856
ad364e35_6.1.7601.17514_none_21ceb2d66a98ec2f
12/05/2014  10:53 PM    <DIR>          x86_microsoft-windows-calc.resources_31bf
3856ad364e35_6.1.7600.16385_en-us_8b3e631c1e90e66b
12/05/2014  10:53 PM    <DIR>          x86_microsoft-windows-n..line-tool.resour
ces_31bf3856ad364e35_6.1.7600.16385_en-us_badf0f172409b3b3
12/05/2014  10:53 PM    <DIR>          x86_microsoft-windows-wpd-portabledevicea
pi_31bf3856ad364e35_6.1.7601.17514_none_4d0830314a4c0938
12/05/2014  10:53 PM    <DIR>          x86_netfx35linq-msbuild_targetfiles_31bf3
856ad364e35_6.1.7600.16385_none_12aa611e8a576b93
               0 File(s)              0 bytes
              29 Dir(s)  170,128,654,336 bytes free

C:\Windows\system32>DIR C:\Windows\wkrae /S
 Volume in drive C has no label.
 Volume Serial Number is 7A5C-E84F
File Not Found

C:\Windows\system32>

NoelDP · 13 May 2014

That looks like it should do.

Are you sure you used the correct drive letter for the XCOPY command?
The files I uploaded had the proper Hash - but the files in the system appear to still have their original hash, so they cannot have been properly replaced.

Please try the instructions again, paying particular attention to the command

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wkrae
hit the enter key - if you get a 'Not Found' error try
DIR D:\wkrae
or
DIR E:\wkrae

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\wkrae <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt then reboot and upload the new CBS.log file to your reply

Wakkarr · 13 May 2014

Link to CBS.log

https://onedrive.live.com/redir?resi...nt=file%2c.log

NoelDP · 13 May 2014

That's better :)

We've got rid of a fair number of errors there - here's the new list.

Code:

 Line 52218: 2014-05-13 22:52:10, Info                  CSI    00000328 [SR] Repairing 30 (0x000000000000001e) components
 Line 52219: 2014-05-13 22:52:10, Info                  CSI    00000329 [SR] Beginning Verify and Repair transaction
 Line 52222: 2014-05-13 22:52:10, Info                  CSI    0000032b [SR] Cannot repair member file [l:70{35}]"Microsoft.MediaCenter.iTV.Media.dll" of Microsoft.MediaCenter.iTV.Media, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 52223: 2014-05-13 22:52:10, Info                  CSI    0000032c [SR] Cannot verify component files for Microsoft.VC90.MFCLOC, Version = 9.0.30729.1, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52224: 2014-05-13 22:52:10, Info                  CSI    0000032d [SR] Cannot verify component files for Microsoft.VC80.OpenMP, Version = 8.0.50727.762, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52228: 2014-05-13 22:52:10, Info                  CSI    0000032f [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 52232: 2014-05-13 22:52:10, Info                  CSI    00000331 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 52236: 2014-05-13 22:52:10, Info                  CSI    00000333 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 52237: 2014-05-13 22:52:10, Info                  CSI    00000334 [SR] Cannot verify component files for Microsoft.VC90.ATL, Version = 9.0.30729.1, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52238: 2014-05-13 22:52:10, Info                  CSI    00000335 [SR] Cannot verify component files for Microsoft.VC90.MFC, Version = 9.0.30729.1, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52239: 2014-05-13 22:52:10, Info                  CSI    00000336 [SR] Cannot verify component files for Microsoft.VC90.OpenMP, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52240: 2014-05-13 22:52:10, Info                  CSI    00000337 [SR] Cannot verify component files for Microsoft.VC90.MFCLOC, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52241: 2014-05-13 22:52:10, Info                  CSI    00000338 [SR] Cannot verify component files for Microsoft.VC90.ATL, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52242: 2014-05-13 22:52:10, Info                  CSI    00000339 [SR] Cannot verify component files for Microsoft.VC90.OpenMP, Version = 9.0.21022.8, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52243: 2014-05-13 22:52:10, Info                  CSI    0000033a [SR] Cannot verify component files for Microsoft.VC90.MFC, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52246: 2014-05-13 22:52:10, Info                  CSI    0000033c [SR] Cannot repair member file [l:24{12}]"prnrc00b.inf" of prnrc00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 52249: 2014-05-13 22:52:10, Info                  CSI    0000033e [SR] Cannot repair member file [l:32{16}]"bthmigplugin.dll" of Microsoft-Windows-BTH-USER, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 52250: 2014-05-13 22:52:10, Info                  CSI    0000033f [SR] Cannot verify component files for Microsoft.MSXML2, Version = 4.20.9870.0, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:6bd6b9abf345378f}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52251: 2014-05-13 22:52:10, Info                  CSI    00000340 [SR] Cannot verify component files for Microsoft.VC90.OpenMP, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52252: 2014-05-13 22:52:10, Info                  CSI    00000341 [SR] Cannot verify component files for Microsoft.MSXML2, Version = 4.20.9876.0, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:6bd6b9abf345378f}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52253: 2014-05-13 22:52:10, Info                  CSI    00000342 [SR] Cannot verify component files for Microsoft.VC80.ATL, Version = 8.0.50727.4053, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52254: 2014-05-13 22:52:10, Info                  CSI    00000343 [SR] Cannot verify component files for Microsoft.VC90.MFCLOC, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52255: 2014-05-13 22:52:10, Info                  CSI    00000344 [SR] Cannot verify component files for Microsoft.MSXML2R, Version = 4.1.1.0, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:6bd6b9abf345378f}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52256: 2014-05-13 22:52:10, Info                  CSI    00000345 [SR] Cannot verify component files for Microsoft.VC90.ATL, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52257: 2014-05-13 22:52:10, Info                  CSI    00000346 [SR] Cannot verify component files for Microsoft.VC90.MFC, Version = 9.0.30729.4148, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52258: 2014-05-13 22:52:10, Info                  CSI    00000347 [SR] Cannot verify component files for policy.4.1.Microsoft.MSXML2R, Version = 4.1.1.0, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:6bd6b9abf345378f}, Type = [l:24{12}]"win32-policy", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52259: 2014-05-13 22:52:10, Info                  CSI    00000348 [SR] Cannot verify component files for policy.4.20.Microsoft.MSXML2, Version = 4.20.9870.0, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:6bd6b9abf345378f}, Type = [l:24{12}]"win32-policy", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 52260: 2014-05-13 22:52:10, Info                  CSI    00000349 [SR] Cannot verify component files for policy.4.20.Microsoft.MSXML2, Version = 4.20.9876.0, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:6bd6b9abf345378f}, Type = [l:24{12}]"win32-policy", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)

Now please run CheckSUR again, and post the new C:\Windows\Logs\CBS\CheckSUR.log file

That should also be easier to read :)

Wakkarr · 14 May 2014

CheckSUR.log attached.

NoelDP · 14 May 2014

OK - next batch ...

I've uploaded a file - wkraf.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder wkraf in the same place.
Open this folder - there should be one folders inside it (Manifests,)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file.

I'll get to work on all the missing payload files next - it could take a while

Wakkarr · 18 May 2014

New CheckSUR.log attached.

NoelDP · 18 May 2014

OK.
Now back to the payload files...
first batch...

I've uploaded a file - wkrag.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wkrae
hit the enter key - if you get a 'Not Found' error try
DIR D:\wkrae
or
DIR E:\wkrae

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\wkrae <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt

I've another one to follow :)