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Windows 7 Enterprise Activation Error
Hi,
I bought a laptop (Lenovo X230) a couple of months ago from a seller on ebay. The machine came pre-loaded with Windows 7 Enterprise SP1 and MS Office 2010 Pro versions.
The laptop was working fine until a couple of days ago when I suddenly received a message about Windows activation error. MS Office started complaining about activation issues at the same time.
I tried to install latest Windows patches and used tools like slmgr/slui etc but to no avail. I keep getting errors.
The diagnostic report is pasted below. Can someone please advise on next steps?
Thanks and regards.
Code:================= Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE= Windows Product ID: 00392-918-5000002-85170 Windows Product ID Type: 1 Windows License Type: KMS Client Windows OS version: 6.1.7601.2.00010100.1.0.004 ID: {1D784B12-0893-4FA0-8186-9B9BD037C7DE}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Enterprise Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130828-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{1D784B12-0893-4FA0-8186-9B9BD037C7DE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85170</PID><PIDType>1</PIDType><SID>S-1-5-21-414467781-4195421924-257609828</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2325J67</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G2ET91WW (2.51 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20130114000000.000000+000</Date></BIOS><HWID>6BF20400018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G2 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Enterprise edition Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00392-00170-918-500000-03-1033-7601.0000-1122014 Installation ID: 011506654353995293869953792765795221483371185472644176 Partial Product Key: HVTHH License Status: Additional grace period (KMS license expired or hardware out of tolerance) Time remaining: 41760 minute(s) (29 day(s)) Remaining Windows rearm count: 2 Trusted time: 22/04/2014 14:58:25 Please use slmgr.vbs /ato to activate and update KMS client information in order to update values. Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 2:14:2014 15:55 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAAAAgABAAEAAAACAAAAAwABAAEA6GHcrhwvcBPSJiRK/If8RcSbihm67pZj OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC LENOVO TP-G2 FACP LENOVO TP-G2 HPET LENOVO TP-G2 MCFG LENOVO TP-G2 SLIC LENOVO TP-G2 TCPA PTL LENOVO SSDT LENOVO TP-SSDT2 SSDT LENOVO TP-SSDT2 SSDT LENOVO TP-SSDT2 ECDT LENOVO TP-G2 FPDT LENOVO TP-G2 ASF! LENOVO TP-G2 UEFI LENOVO TP-G2 UEFI LENOVO TP-G2 POAT LENOVO TP-G2 SSDT LENOVO TP-SSDT2 SSDT LENOVO TP-SSDT2 UEFI LENOVO TP-G2 DBG2 LENOVO TP-G2 ============================