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Windows 7: problem installing SP1 on Windows 7 32 bit

01 May 2014   #1
juvecampione

Windows 7 Home 32bit
 
 
problem installing SP1 on Windows 7 32 bit

Hi, I have a problem installing SP1 on Windows 7 32 bit.
The error code is: 800B0100
I have attached the logs file.
Can you help me?
Thanks a lot.


My System SpecsSystem Spec
.
01 May 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR found and fixed only one problem - - the CBS results show that there are no other file problems in the system.
The updates should install OK now.

If not, please give the EXACT error message, and post the C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
01 May 2014   #3
juvecampione

Windows 7 Home 32bit
 
 

Thanks for your rapid replay.
The exact error message is: Code 800B0100 Windows update unknown error.
I have post the logs.
Thanks
My System SpecsSystem Spec
.

01 May 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the error from the latest attempt...
Code:
2014-05-01 22:15:20:430 1052 dbc Agent ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
2014-05-01 22:15:20:430 1052 dbc Agent *********
2014-05-01 22:15:20:430 1052 dbc Agent   * Updates to install = 1
2014-05-01 22:15:20:430 1052 dbc Agent   *   Title = Windows 7 Service Pack 1 (KB976932)
2014-05-01 22:15:20:430 1052 dbc Agent   *   UpdateId = {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}.103
2014-05-01 22:15:20:430 1052 dbc Agent   *     Bundles 3 updates:
2014-05-01 22:15:20:430 1052 dbc Agent   *       {4F8CF520-9256-4DFF-A63C-CEB3BDF52682}.103
2014-05-01 22:15:20:430 1052 dbc Agent   *       {185DF8F7-B04E-4D0E-84B3-ECAC6A5FB39F}.103
2014-05-01 22:15:20:430 1052 dbc Agent   *       {55BEAB2E-CFED-458C-8814-83BCB978122E}.103
2014-05-01 22:15:20:430 1052 5dc AU Getting featured update notifications.  fIncludeDismissed = true
2014-05-01 22:15:20:430 1052 5dc AU No featured updates available.
2014-05-01 22:15:21:429 1052 dbc Handler FATAL: UH: 0x800b0100: EvaluateApplicability failed in CCbs::EvaluateApplicability
2014-05-01 22:15:21:460 1052 dbc Agent WARNING: Failed to evaluate Installable rule, updateId = {9B3E0557-1739-409A-AFE2-CE51B1CC706F}.103, hr = 800B0100
2014-05-01 22:15:22:412 1052 dbc Handler FATAL: UH: 0x800b0100: EvaluateApplicability failed in CCbs::EvaluateApplicability
The problem here is that without some assistance from the usual tools, there may be no realistic way to fix the corruption present.

I assume that you've already tried running the Fixit from here? Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates
My System SpecsSystem Spec
01 May 2014   #5
juvecampione

Windows 7 Home 32bit
 
 

Yes, I have already tried...only Initpki.dll is not present on my system
My System SpecsSystem Spec
01 May 2014   #6
juvecampione

Windows 7 Home 32bit
 
 

what usuals tools are you talking about?
My System SpecsSystem Spec
01 May 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR and SFC :)

Yours is the second case today with this particular error code - and it's not been a common one up until now.
I wonder if it's malware-related at all?


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds
My System SpecsSystem Spec
01 May 2014   #8
juvecampione

Windows 7 Home 32bit
 
 

I have followed your previous posts and I have already tried scf and CheckSUR.
I have already use malwarebytes Spybot and Ccleaner
My System SpecsSystem Spec
01 May 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I'll do some research and see what I can come up with.
My System SpecsSystem Spec
01 May 2014   #10
juvecampione

Windows 7 Home 32bit
 
 

Thanks a lot
My System SpecsSystem Spec
Reply

 problem installing SP1 on Windows 7 32 bit




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