[win7sp1] updates DO download.. but WON'T install..


  1. bozboy
    Posts : 7
    windows 7
       New #1

    [win7sp1] updates DO download.. but WON'T install..


    Been busy with this since 1800 now.. searched the net.. tried all the possible solutions.. but I can't fix it myself.

    The facts: I'm sure windows update downloads the updates..because I can see them in this directory:

    Code:
    C:\Windows\SoftwareDistribution\Download
    I also tried to manually download all the updates.. and install them from my hd.. but that fails also.

    the windows update error-codes I get are:

    Code 80070005
    Code 80070643
    Code 57A


    Here's my CBS.log zip;

    http://1drv.ms/R4PTtv

    thanks in advance for all the help a boardmember could give me
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Your CheckSUR is error-free.


    Here's one of the errors, in detail...
    Code:
    2014-05-01 20:53:45, Info                  CBS    Appl: Selfupdate, Component: x86_wudfusbcciddriver.inf_31bf3856ad364e35_0.0.0.0_none_8653a55649defe58 (6.1.7601.22584), elevation:2, lower version revision holder: 6.1.7601.17514
2014-05-01 20:53:45, Info                  CBS    Applicability(ComponentAnalyzerEvaluateSelfUpdate): Component: x86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64beee3d794d5b08, elevate: 2, applicable(true/false): 0
2014-05-01 20:53:45, Info                  CBS    Appl: SelfUpdate detect, component: x86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64beee3d794d5b08, elevation: 2, applicable: 0
2014-05-01 20:53:45, Info                  CBS    Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2014-05-01 20:53:45, Info                  CBS    Appl: Package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Update: 2800095-1_neutral_LDR, Applicable: NotApplicable, Disposition: Staged
2014-05-01 20:53:45, Info                  CBS    Plan: Package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Update: 2800095-1_neutral_LDR, current: Absent, pending: Default, start: Absent, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2014-05-01 20:53:45, Info                  CBS    Appl: Selfupdate, Component: x86_wudfusbcciddriver.inf_31bf3856ad364e35_0.0.0.0_none_8653a55649defe58 (6.1.7601.18381), elevation:2, lower version revision holder: 6.1.7601.17514
2014-05-01 20:53:45, Info                  CBS    Applicability(ComponentAnalyzerEvaluateSelfUpdate): Component: x86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_64324eae60327212, elevate: 2, applicable(true/false): 1
2014-05-01 20:53:45, Info                  CBS    Appl: SelfUpdate detect, component: x86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_64324eae60327212, elevation: 2, applicable: 1
2014-05-01 20:53:45, Info                  CBS    Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed
2014-05-01 20:53:45, Info                  CBS    Appl: Package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Update: 2800095-2_neutral_GDR, Applicable: Applicable, Disposition: Installed
2014-05-01 20:53:45, Info                  CBS    Plan: Package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Update: 2800095-2_neutral_GDR, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2014-05-01 20:53:45, Info                  CBS    Failed to open online software key. [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:45, Info                  CBS    Failed to get SOFTWARE registry key. [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:45, Info                  CBS    SQM: Failed to get SOFTWARE key from session. [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:45, Info                  CBS    Warning: Failed to apply SQM sample policy for package: Package_2_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0 [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:45, Info                  CBS    Appl: detect Parent, Package: Package_2_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Parent: WinEmb-INF-wudfusbcciddriver~31bf3856ad364e35~x86~~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-05-01 20:53:45, Info                  CBS    Appl: detectParent: package: Package_2_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent
2014-05-01 20:53:45, Info                  CBS    Appl: detect Parent, Package: Package_2_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, disposition state from detectParent: Absent
2014-05-01 20:53:45, Info                  CBS    Appl: Evaluating package applicability for package Package_2_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, applicable state: Absent
2014-05-01 20:53:45, Info                  CBS    Plan: Skipping package since its start state and target state are both absent for package: Package_2_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, current: Absent, pending: Default, start: Absent, applicable: Absent, targeted: Absent, limit: Staged
2014-05-01 20:53:45, Info                  CBS    Perf: Resolve chain started.
2014-05-01 20:53:45, Info                  CSI    0000000b@2014/5/1:18:53:45.339 CSI Transaction @0x42fcf8 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [77]"TI1.30369134_2898472637:2/Package_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0"
2014-05-01 20:53:45, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Update: 2800095-1_neutral_LDR
2014-05-01 20:53:45, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Update: 2800095-1_neutral_LDR, PinDeployment: x86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64beee3d794d5b08
2014-05-01 20:53:45, Error                 CSI    0000000c (F) STATUS_ACCESS_DENIED #776# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowKeyNotFound), key = {provider=NULL, handle=0}, da = (KEY_QUERY_VALUE|KEY_WOW64_64KEY), oa = @0x158f004->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[26]"\Registry\Machine\Software"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 22606012 (0x0158f0bc))[gle=0xd0000022]
2014-05-01 20:53:45, Error                 CSI    0000000d@2014/5/1:18:53:45.346 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-05-01 20:53:47, Error                 CSI    0000000e (F) STATUS_ACCESS_DENIED #764# from Windows::Rtl::SystemImplementation::CBufferedRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_ALL_ACCESS), oa = @0x158f220->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[70]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 22606528 (0x0158f2c0))[gle=0xd0000022]
2014-05-01 20:53:47, Error                 CSI    0000000f (F) STATUS_ACCESS_DENIED #763# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_ALL_ACCESS), kn = [l:140{70}]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide", key = NULL, disp = Invalid)[gle=0xd0000022]
2014-05-01 20:53:47, Error                 CSI    00000010 (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #708# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = wudfusbcciddriver.inf, Version = 6.1.7601.22584, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [75]"Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0.2800095-1_neutral_LDR", rah = [1]"2", manpath = [166]"\\?\C:\Windows\SoftwareDistribution\Download\4a23cb34dff1e46f992b7e2ba9057394\x86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64beee3d794d5b08.manifest", catpath = (null), ed = 0, disp = 0)[gle=0x80070005]
2014-05-01 20:53:47, Info                  CBS    Failed to pin deployment while resolving Update: 2800095-1_neutral_LDR from file: \\?\C:\Windows\SoftwareDistribution\Download\4a23cb34dff1e46f992b7e2ba9057394\x86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64beee3d794d5b08.manifest [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:47, Info                  CBS    Failed to resolve item[0] in Package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0, Update: 2800095-1_neutral_LDR [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:47, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:47, Error                 CBS    Failed to resolve execution package: Package_1_for_KB2800095~31bf3856ad364e35~x86~~6.1.1.0 [HRESULT = 0x80070005 - E_ACCESSDENIED]
2014-05-01 20:53:47, Info                  CSI    00000011@2014/5/1:18:53:47.478 CSI Transaction @0x42fcf8 destroyed
2014-05-01 20:53:47, Info                  CBS    Perf: Resolve chain complete.
    I don't see any SFC scan results??


    Please run the following commands, and post the results

    REG QUERY HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
    REG QUERY HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion
    REG QUERY HKLM\SOFTWARE\Microsoft\Windows


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
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  4. bozboy
    Posts : 7
    windows 7
    Thread Starter
       New #3

    thanks.. here it is:

    Microsoft Windows [versie 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.
    C:\Windows\System32>REG QUERY HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Sid
    eBySide
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
    PublisherPolicyChangeTime REG_QWORD 0x1cf48750beeaa4b
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners
    C:\Windows\System32>REG QUERY HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
    SM_GamesName REG_SZ Games
    SM_ConfigureProgramsName REG_SZ Set Program Access and Defaults
    CommonFilesDir REG_SZ C:\Program Files\Common Files
    DevicePath REG_EXPAND_SZ %SystemRoot%\inf
    MediaPathUnexpanded REG_EXPAND_SZ %SystemRoot%\Media
    ProgramFilesDir REG_SZ C:\Program Files
    ProgramFilesPath REG_EXPAND_SZ %ProgramFiles%
    SM_AccessoriesName REG_SZ Accessories
    PF_AccessoriesName REG_SZ Accessories
    GenuineValidationData REG_BINARY D47185C67B4AE440
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\BitLocker
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\BITS
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\CheckSUR
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Controls Folder
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DateTime
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Device Installer
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Device Metadata
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Diagnostics
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DIFx
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DIFxApp
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DPX
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\EventCollector
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\EventForwarding
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\GameUX
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Group Policy
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Hints
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\HomeGroup
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\HotStart
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\IME
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Lock Screen
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MCT
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MSSHA
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\NetCache
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OOBE
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OptimalLayout
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Personalization
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PhotoPropertyHandle
    r
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PnPSysprep
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PreviewHandlers
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PropertySystem
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Reliability
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RenameFiles
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunEx
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SettingSync
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellCompatibility
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectD
    elayLoad
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Sidebar
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SMDEn
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SMI
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Software
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SPInstall
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\StillImage
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\StructuredQuery
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Syncmgr
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SysPrepTapi
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Tablet PC
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ThemeManager
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Themes
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\UserPictureChange
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WebCheck
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Windows Block Level
    Backup
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsBackup
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Wordpad
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WSMAN
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WUSA
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\XWizards
    C:\Windows\System32>REG QUERY HKLM\SOFTWARE\Microsoft\Windows
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Help
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\HTML Help
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ITStorage
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ScheduledDiagnostics
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ScriptedDiagnosticsProvider
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Tablet PC
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\TabletPC
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Search
    -----------------------------------------------------------------------------------------------


    edit: you don't see sfc scan results because it fails:

    Code:
    "could not perform requested operation"
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Ah - that doesn't exactly surprise me - but it does perhaps help a little.

    Please run the following command, and then compress and post the resulting npres.reg file that should appear on your desktop.

    Code:
     
REG EXPORT HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners %userprofile%\desktop\npres.reg
 
.


    please note the modification - I got the syntax wrong originally.
    Last edited by NoelDP; 01 May 2014 at 16:33. Reason: screwed up the syntax! - sorry
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  7. bozboy
    Posts : 7
    windows 7
    Thread Starter
       New #5

    woohoo! thanks for the help in advance mate!

    I really appreciate this.

    here it is:

    http://1drv.ms/R5ck1Q
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Bother - it looks like you ran the command before I modified it.
    please try again with the new version above.

    If we're lucky, it'll be a lot bigger!
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  10. bozboy
    Posts : 7
    windows 7
    Thread Starter
       New #7

    thanks. here we go again;

    http://1drv.ms/1koBzTS

    update:

    sfc /scannow is now working

    I downloaded a tool called "Tweaking.com - Windows Repair (All in One)" in the meantime..

    and now it works:

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  11. bozboy
    Posts : 7
    windows 7
    Thread Starter
       New #8

    Wohoo! I think that tool fixed all my problems

    Windows update is also working!!!

    I think I didn't had the right permissions or something.. I could recommend the tool for every one who's having problems with Windows Update!

    Maybe this should this tool be in a sticky topic!!

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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    There is one problem with the tool - it tends to be overkill, and can actually damage the system badly if misused

    Having said that - glad it worked for you!
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