New
#1
Error code 0xC004C008
Hello I took an update that popped up from AVG last week and on restart my computer wouldn't restart, I tried all I could think of to fix it without any luck in the end I did a reinstall, during the install it said
"windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available and restart the installation. Error Code 0x80070017.
I burned the iso for Windows 7 Home Premium 64Bit from digital river to a usb, that install went fine I put my product key in when asked and it went ahead a few days later I noticed in the control pannel>>system it said
"2 days untill automatic activation. Activate windows now." The product key it was showing next to change product key was not the one I had put in if that matters. After putting my key in I got the error code 0xC004C008 and it said the activation server determined that the specified product key could not be used although the other day when I did it I am sure it mentioned that it had been used on more than one machine.
All I can say about that is I have used the recovery disk quite a lot of times on my computer but I did use it on my daughters computer when hers was showing not genuine and it worked on hers so yes I did use it on another computer is there anything I can do or have I just got to get another product key.
I was thinking of maybe doing an upgrade install on top of the one I have now perhaps.
Here is the MGADiag Tool scanand thank you for any help.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-P8PBG-8MDB8-MPBBT Windows Product Key Hash: jSwm25mLwSKrKSRKPQEVlpJRKtw= Windows Product ID: 00359-OEM-9804007-23869 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {4B4A3EF6-5F28-4A04-A3F9-F8780C386590}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130828-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4B4A3EF6-5F28-4A04-A3F9-F8780C386590}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MPBBT</PKey><PID>00359-OEM-9804007-23869</PID><PIDType>8</PIDType><SID>S-1-5-21-688312513-1883707143-3611091673</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7616</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A7616MLN.10B</Version><SMBIOSVersion major="2" minor="6"/><Date>20091211000000.000000+000</Date></BIOS><HWID>9F753807018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 5:1:2014 17:41 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAGp6uzqgY5nYGjCicdIr8aOyx/vLD7lxd OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 121109 APIC1737 FACP 121109 FACP1737 HPET 121109 OEMHPET MCFG 121109 OEMMCFG SLIC MEDION MEDIONAG OEMB 121109 OEMB1737 GSCI 121109 GMCHSCI SSDT DpgPmm CpuPm