Windows Update 800b0100 error

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Good - all fixed now :)

    Windows will do its own cleanup after a while - if not simply delete the entire C:\Windows\Temp\CheckSur folder
    You can also delete the downloaded files and the extracted folders.

    If we're lucky, Windows Updates should work properly now - if not, what exact error message do you get?
      My Computer


  2. Posts : 13
    Windows 7
    Thread Starter
       #12

    Good news and bad news.

    Good news - all system updates now go through

    Bad news - one is now causing my PC to not boot.

    After installation, I rebooted but it blue screened and dropped into System Repair. A system restore got me back and, through trial and error (and a lot of reboots and some further system restores) I've found the issue to be the Microsoft Security Update KB2930275. If I install that bad boy my system will no longer boot.

    Is there any chance the work you've done has caused this or is it coincidence? Any idea where I go now to get this one fixed?

    David.
      My Computer


  3. Posts : 13
    Windows 7
    Thread Starter
       #13

    Anybody have any thoughts on this or is hiding the update the way to go?

    David.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I'm going to take a flying guess here and say that Norton is involved somewhere...
    KB2930275 - MS14-015 - Did anyone has issues? | Symantec Connect Community
      My Computer


  5. Posts : 13
    Windows 7
    Thread Starter
       #15

    Sadly not, don't use Norton, or indeed any other anti-virus so it's not that.

    David.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    No AV at all? are you sure that you're not infected/infested? How do you know?
      My Computer


  7. Posts : 13
    Windows 7
    Thread Starter
       #17

    I knew I'd get asked It's only used by me and I've *very* careful about security. I run ad-hoc scans just to make 100% sure but they're always clean - however, I'll do one tonight to make sure.

    David.
      My Computer


  8. Posts : 13
    Windows 7
    Thread Starter
       #18

    Sorry for the delay in responding. You see, I was wrong. Had a malware infection. All cleaned up and I've learnt my lesson - anti-virus remains installed from now on.

    However, that KB installation is STILL causing the same problem. Any one have any further ideas on what it could be?

    David.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19



    Run another SFC and CheckSUR, then post the logs, together with the windowsupdate.log and we'll have another look.
      My Computer


  10. Posts : 13
    Windows 7
    Thread Starter
       #20

    Attached.
      My Computer


 
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