KB2961149 won't install.

Galane · 20 May 2014

I have Office 2003, which PC Mover moved over from XP. I could try a reinstall or repair on that.

NoelDP · 21 May 2014

Sounds like a plan

- but I wouldn't hold out overmuch hope for it, as the repair functions in O2k3 were pretty basic as I remember (I stopped using it when the Beta for 2007 came out).

Galane · 21 May 2014

Tried to do a fresh install of the Visual Studio Tools package. Nope, fail. Is there a switch I can use with the install in a command prompt to force it to ignore/overwrite the existing install?

Full (too long to post) log here http://pastebin.com/sK3eaVjj

It ends with

[5/21/2014, 18:1:55]Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:01:15).

Galane · 21 May 2014

FixIt 50123 failed to FixIt.

Something I'm wondering is why all these Microsoft setup/install packages are creating their randomly named temporary folders on J: That's a Hitachi 1TB USB drive. No idea why there instead of C:

Also soooo 'nice' that none of those from Microsoft will delete those folders when they're finished.

NoelDP · 22 May 2014

Most MS installers automatically pick the drive with the greatest amount of free space to expand to before install, which makes sense to me - but yes, the cleanup function could work a lot better than it does!

Here's the actual detail that caused the error...

Code:

  [5/21/2014, 18:1:1]Wait for Item (vstor40_x64.exe) to be available 
[5/21/2014, 18:1:1]vstor40_x64.exe is now available to install
 [5/21/2014, 18:1:1]Creating new Performer for Exe item
 [5/21/2014, 18:1:1]Created new ExePerformer for Exe item
 [5/21/2014, 18:1:1] Action: Performing Action on Exe at j:\1f762d6ae75720a0c125999c7391aa16\vstor40\vstor40_x64.exe
 [5/21/2014, 18:1:1]Launching CreateProcess with command line = vstor40_x64.exe /q
 [5/21/2014, 18:1:54]j:\1f762d6ae75720a0c125999c7391aa16\vstor40\vstor40_x64.exe - Exe installer does not provide a log file name
 [5/21/2014, 18:1:54]Exe (j:\1f762d6ae75720a0c125999c7391aa16\vstor40\vstor40_x64.exe) failed with 0x80070643 - Fatal error during installation. .
 [5/21/2014, 18:1:54]PerformOperation on exe returned exit code 1603 (translates to HRESULT = 0x80070643)

This looks as if it may be a problem with the installer - I'll have to research it and see what I can find.

Galane · 29 May 2014

I got it fixed, and unlike soooo many annoying

people who just post "Fixed it!" I'm going to say HOW.

I deleted the c:\Program Files (x86)\Common Files\microsoft shared\VSTO folder

Next I installed the latest CCleaner (make sure to do a custom install and NOT install whatever other junk is packed with it, or find the slim install or portable version) and ran its Registry cleaner as many times as it took until it found no more issues. VSTO is all over the Registry. That even removed the entry in Programs and Features.

Third, I ran NTREGOPT as an administrator (6% reduction on this system, I've seen reductions up to 25% in a few cases) and rebooted.

Still got the prompt to install the update. Instead of trying that I downloaded the latest Microsoft Visual Studio 2010 Tools for Office Runtime and it installed without any complaints.

Still got the update prompt so I clicked to install and in a couple of seconds it came back that it's not needed.

Oh, hey. Extra benefit of fixing this. Whatever undetectable issue there was with WMI (every test, check, purge, reset etc of WMI showed nothing wrong) that was preventing Autopatcher from working, it's not there now.