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Windows 7: Windows update repeatedly failing with 3 updates

21 May 2014   #21
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Okay, here is the CheckSUR log.


My System SpecsSystem Spec
.
21 May 2014   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the remaining errors....
Code:
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
(f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get Visibility
I've got a full schedule tonight already - it'll have to wait until tomorrow before I can see about the fix protocol for these

Back then (I hope!)
My System SpecsSystem Spec
22 May 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This is going to be have to be done in stages...
Please open an Elevated Command Prompt, and run the following commands

Code:
 
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4" >>%userprofile%\desktop\csbreg.txt
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e" >>%userprofile%\desktop\csbreg.txt
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3" >>%userprofile%\desktop\csbreg.txt
 
.
This should create a new file on your desktop - csbreg.txt
Please compress it and upload the compressed file
I'll see what I can do then to create the fix script.
My System SpecsSystem Spec
.

22 May 2014   #24
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Hello again. Attached is the zipped csberg file.
My System SpecsSystem Spec
23 May 2014   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here we go with the first attempt at a fix...
I've uploaded a file - csbac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract the contained file to your SFCFix location - which will create a SFCFix.txt file there.

Open the SFCFix location in Windows Explorer - and drag the SFCFix.txt file over onto the SFCFix.exe file - this should force SFCFix to run the file
It will create a new log file - please upload that.

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
24 May 2014   #26
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Alright, here is the sfcfix log. I will run checksur and upload those when it is done.
My System SpecsSystem Spec
24 May 2014   #27
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Okay, here is the checkSUR log and persist log. Thanks.
My System SpecsSystem Spec
24 May 2014   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - SFCFix says that it processed the script, but there's no change in the output from the CheckSUR....

I'm going to have to think about that!
My System SpecsSystem Spec
01 Jun 2014   #29
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Hi there. Any more thoughts on my situation? Thanks again.
My System SpecsSystem Spec
02 Jun 2014   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - bad weekend

I think it may be because you renamed the file, rather than extracting it - so SFCfix couldn't recognise the instructions.
Please follow the instructions in post #25 exactly, and see if anything changes.
My System SpecsSystem Spec
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 Windows update repeatedly failing with 3 updates




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